Very professional and always kept me informed about car status.
4/11/2017
Tawny W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Lloyd Love by far the best customer service I have experience in a long time. Answered all of my questions, concerns updates provided gave about the process of my car in a timely fashion. Five thumbs up Lloyd love is the best.
4/10/2017
Somnanritha C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Wish it didn't take so long but overall great service, very helpful and friendly
4/10/2017
Sarah M. VERIFIED CUSTOMER
Vehicle Make : Ford
The team and Lloyd were great, thank you!
4/7/2017
Lorraine F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work on my car was excellent, but the one on one service that I received from Mr **** was awsome he mad me feel that trustly and honest work was top priority for the customer and he was very knowledgeable about the vehicle. That was the best part of experience with ABRA. Thanks to everyone that help me with my vehicle. Mrs Funderburk.
4/7/2017
Alicia M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Text updates were helpful to let me know the car
Was in good car. Greg was very helpful and a
Pleasure to work with. All in all a pleasant
Experience.
4/5/2017
Sabrina G. VERIFIED CUSTOMER
Vehicle Make : Honda
Got off to a little slow start but talk to David and it was resolved so I would recommend you guys to anyone who has a problem with their vehicle
3/30/2017
David C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked tthat Stacey kept me informed of the repair progress
3/25/2017
Robert A. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks as good as new.
3/21/2017
Breana E. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys finished in such a timely manner. Faster than I expected! As soon as I walked in the door you guys were welcoming! Such a great atmosphere and so helpful! Thank you I will definitely be back forbid something else happens!
3/17/2017
Donald B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Phillip Berry and crew did an outstanding job of body repair. ABRA's practice of high touch customer contact during the repair process sets them well above the vast majority of most companies, not just (and especially) auto repair. Top grades. A 10!
3/8/2017
Lakeishia C. VERIFIED CUSTOMER
Vehicle Make : BMW
Phil was great, he kept me updated every step of the way. Great job.
3/4/2017
Jamie F. VERIFIED CUSTOMER
Vehicle Make : GMC
This is the second car that you repaired for us. Great job both times
3/2/2017
Jessica W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Stacey Atkinson was amazing. She kept me in the loop with what was going on with my car. I really appreciate her and her team for taking care of my car.
3/2/2017
Crystal W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service and level of professionalism were excellent! I received regular updates from a live person almost daily! The quality of the work was fantastic! Not only was the body damage repaired to near perfection, my car had been cleaned inside and out! I was very pleased with my overall experience and will certainly recommend ABRA to family and friends!
2/25/2017
Brittany F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Loved the service I received! Very friendly people...
2/25/2017
Rick S. VERIFIED CUSTOMER
Vehicle Make : Ford
I was overwhelmed by the service level. Timely updates, hassle free service. The car looks like new, amazing. Best collision repair in Charlotte hands down.
2/20/2017
Kim S. VERIFIED CUSTOMER
Vehicle Make : BMW
Fast, courteous and professional from start to finish. Will recommend to everyone I know.