Everything I experience was a disappointment!
I did't feel like a satisfy customer I felt like a number everybody was rushing and nothing was accomplished on time just felt like I was taken to the cleaners..even the manager didn't have time for me,rush! rush! rush! & ,and my car still has scratches on it
7/24/2014
Paul S. VERIFIED CUSTOMER
Vehicle Make : BMW
Polite and efficient
7/20/2014
John M. VERIFIED CUSTOMER
Vehicle Make : Mazda
People were great and very friendly. Shop appeared
To have to much work scheduled due to
Hail storm. I will come back and have been to
This shop for previous repairs to other
Cars. The schedule always seems to be
Very chaotic.
7/16/2014
Kayla C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good
7/14/2014
Laura Y. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Took too long. Hood not on Cadillac correctly. Non smokers here yet car smelled of cigarette smoke. Swirl marks all over car vehicle was not clean ...man said they washed it week before it was finished. Not very happy.
7/10/2014
Lisa H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team did a great job. A month wait was way too long. Overall i liked the results.
7/9/2014
James N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mitch provided stellar service from start to finish.
7/4/2014
Nicole C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I would never recommend this shop to anyone. Communication was less than desirable, expectations were set and were not met, and delivery left something to be desired. Please do not call. I would like to take this experience and learn from it. .... and know that at least I have ruled OUT a body shop for future needs.
7/3/2014
William K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Well coordinated with Geico and Enterprise
7/2/2014
Eduardo Y. VERIFIED CUSTOMER
Vehicle Make : Hummer
Trunk doesnt open
7/2/2014
Chanta P. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome customer service and professionalism!
6/30/2014
Sol F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Repair appears fine. I picked it up today.
Such a small issue but I always leave change such as quarters, dimes, nickels and pennies and quarters and dimes gone.
Not a large amount and insignificant but just disappointing.
Sol F
6/27/2014
Gerald H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional job,we are very satisfied.
6/13/2014
Jerry H. VERIFIED CUSTOMER
Vehicle Make : Ford
The truck was so bad we didn't pick it up. It was in worse shape than when we brought it in. The paint didn't match, has "Fish Eyes", several runs, chipped paint in several locations, multiple dents and scratches that weren't there when we brought it in. It is an almost new truck that now looks like garbage!!!
6/7/2014
Wanda P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was a job well done. Thanks for your time and patience. Kudos to your whole team.
6/6/2014
**** R. VERIFIED CUSTOMER
Vehicle Make : Toyota
A general lack of communication in my opinion.. I had to call to find out what was happening with my car.. and had to call 2 weeks or so after the initial accident to find out that the part was in..Also miscommunication between abra and my insurance company (usaa) on the payment details.
6/6/2014
Carol P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was pleased with the replacement of the front and rear bumpers. Very professional. My car looks brand new!
6/5/2014
Georgia S. VERIFIED CUSTOMER
Vehicle Make : BMW
Good system in place. For ease of drop off, communication throughout repair and ease of pick up.
5/30/2014
Richard H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
great service
5/24/2014
Gary S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Mitch and the gang did a great job from start to finish. Everything went smoothly from beginning to end. The paint now looks better than it did from the factory.