Great job to Shawn and team. I was given daily calls throughout the whole process so I was never left guessing about what was going on and my car was pristine when I picked it up. We won't be using any other body shop in Charlotte from here on out. We will definitely recommend your services to anyone seeking car repair in the future! Thanks again!
12/19/2014
Yi-hung C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, thanks.
12/19/2014
Malcolm D. VERIFIED CUSTOMER
Vehicle Make : Honda
Please don't call me. I will never go back to your body shop. Why don't you read all the negative reviews on the websites. I wish I had read them before I went.
12/18/2014
Angela C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job! Went beyond expectations to get my car back to, if not better than, normal! Thanks again!
12/15/2014
Barton J. VERIFIED CUSTOMER
Vehicle Make : Honda
I was happy with my service and felt that Mitch treated us in a fair and honest manner. Thank you!
12/15/2014
Dibiana B. VERIFIED CUSTOMER
Vehicle Make : GMC
Good
12/14/2014
Zondra B. VERIFIED CUSTOMER
Vehicle Make : Kia
Entire experience was "sweatless"!
12/13/2014
Richard G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Sean was great
12/12/2014
Patricia E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Cannot say how wonderful this team was including the Enterprise staff. Made a yucky thing good. Helped when my husband ended up in surgery and where so helpful. Felt like they really cared about the person. I was not just a number to them. Thank you Shawn, Libby and Carmen !!
12/12/2014
Jimmie D. VERIFIED CUSTOMER
Vehicle Make : BMW
I loved the all-in-one convenience of dropping off vehicle and getting a rental at the same location. Employee were very kind!
12/10/2014
Heather D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Done in 4 days and I loved the staff and text/email updates
12/10/2014
Jane C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
"my team" was a pleasure to work with. Very upbeat and pleasant.
12/9/2014
Pamela E. VERIFIED CUSTOMER
Vehicle Make : Toyota
very friendly. quick
12/8/2014
Patrice F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was impressed with how well orchestrated your service was.
12/8/2014
Rosilynn N. VERIFIED CUSTOMER
Vehicle Make : Mazda
From the very first time I arrived at your establishment (Wilbur Auto), I was given personal and considerate service. My service manager, Mitchell Johnston, answered every question. I received daily emails and communicating the progress of my repairs. He answered every question I asked. Even when it was time to pick it up, he continued to address any question or concern I had and made certain I knew that even after I left, I could contact him should there be any other questions or concerns. The workmanship was great. You could not tell that anything had ever happened. My overall experience was wonderful.
12/7/2014
Constance A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extremely efficient and professional! Would recommend friends! Pleasant experience! Top rating! Many thanks! Constance A
12/7/2014
Christy T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very pleasant to work with and treated me as an important customer. My car was finished very quickly and looks perfectly new again. I appreciated the quality work along with excellent professionalism! Thank you so much!
12/5/2014
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Kia
I have been fortunate enough not to have alot of experience in auto accidents to have used auto body repairs. But with customer service stand point this by far exceeded my expectations.