I appreciated the daily updates regarding the status of my vehicle repairs.
11/28/2015
Keith E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Overall a good job. The car was not detailed when I picked it up and additional buffing and waxing was required. In addition, the car was very dusty on the inside. I immediately took it to have it washed and detailed.
11/25/2015
Gale L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was considerate and efficient. I was kept up to date on the progress of repairs. The care was cleaned and in excellent condition when returned. Thanks to all of your excellent employees.
11/23/2015
Alexis G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent customer service. I loved the updates about my vehicle. Such a good job was done on my car, I'm considering an estimate on the front of my car not affiliated with the accident.
11/22/2015
Cynthia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love the results and the staff was excellent!!!!
11/21/2015
Keith L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great and looks like new
11/19/2015
Penny B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you Shelly! I figured there was no way that she could get the dents out of my truck from the acorns. I stand corrected. The truck looks perfect. I don't think it looked this good when I got it 100,000 miles ago! I hope I never have another crash, but if I do, I'll bring my car to Wilburn and ask for Shelly! Thanks again for making my baby look great again!
11/19/2015
Henry S. VERIFIED CUSTOMER
Vehicle Make : Ford
As always good job
11/17/2015
Billy F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
11/14/2015
David H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thx
11/14/2015
Phyllis B. VERIFIED CUSTOMER
Vehicle Make : Lexus
The people that I dealt with at ABRA were very nice to me. I especially liked
The employees that worked at the front desk. The gentleman that talked with me about my car when I picked it up yesterday was very nice as well. The reason that I am not 100% satisfied, is because in my particular situation, the bumper on my car had to be repaired & painted & now the color of the paint on my bumper does not match the paint on the rest of the car. The way that it was explained to me is that paint applied to plastic does not appear to look the same as paint applied to metal. With that being said, I'm not sure that there is anything that ABRA can do about that. I will take my car to a body shop in the area that I live to see if they have any suggestions, when I take my car to have it painted later this month. Thank you for asking about my experience at ABRA.
11/14/2015
Judith P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Beautiful work thank you so much.
11/14/2015
Bernard R. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire process from beginning to end was extremely professional. The entire staff was courteous and caring. I have told all my friends and neighbors how very pleased I am with your company. sincerely, JUNE Rogers
11/12/2015
Sterling R. VERIFIED CUSTOMER
Vehicle Make : Honda
Mr Carlos **** and TEAM DID OUTSTANDING WORK ON my honda.CARLOS KEPT ME UP TO DATE ON THE REPAIRS.VERY, VERY HIGH MARKS FOR THE TEAM.
11/12/2015
Robert B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job all around
11/10/2015
Artarshia L. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done!
11/9/2015
Ricky B. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved that Stan and Shelly called me every day with updates
11/8/2015
Robert J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything went well until we picked up the car and discovered that our floor mats were missing! Our contact said ABRA will replace them, but in the mean time our car's carpets are unprotected in this rainy, leaf soaked season. The repair work was excellent, but the attention to detail was less so.
11/7/2015
Torry G. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service and workmanship. Knowledgeable, courteous staff.
the right place to get it done properly
11/7/2015
Christine B. VERIFIED CUSTOMER
Vehicle Make : Ford
I was in pressed with the work and the employees. Explained, keep in contact on the status. Everyone at Abra that I met were very polite.
only one thing I am concerned about is the window- I hear a lot of air noise around the rubber gasket .
Other than that Everything is great