Jacob did a great job of keeping me updated throughout the repairs. The repairs look good!
Awesome job!
4/9/2016
Robert D. VERIFIED CUSTOMER
Vehicle Make : Subaru
You made a difficult situation easy to get through
4/9/2016
Gloria C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent job very well done! I felt very passionate as everyone made me feel like the number one customer by keeping me abreast of every detail to my vehicle. Excellent customer service over and beyond of Crystal, Stan and Frank! My car looked fabulous after completion better than when I purchased it. Thanks again for a job very well done!
4/9/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : BMW
Frank was exceptional!
4/8/2016
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
There were a lot of positives! The daily email updates are awesome! The ease of working together with Geico andyouguys was flawless! Shop is very clean and professional. Price was good! My issue is: a job that was supposed to take just a few days, took 8 days! That's too long!
4/7/2016
Anastasia W. VERIFIED CUSTOMER
Vehicle Make : Kia
You guys were awesome! Loved the customer care from the adjusters and the rental car department. It was a simple step process and I was in and out. I also appreciated the text messages as my vehicle was getting taken care of. Thanks to all of you!
4/6/2016
Amoria B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone I was in contact did an excellent job! Couldn't have asked for it to be any easier
4/6/2016
Jerolean H. VERIFIED CUSTOMER
Vehicle Make : Saturn
I really appreciate a job well done.in the time frame. Thank you all.
4/6/2016
Brigitte C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I particularly appreciated the regular text updates from Frank. He did a great job keeping me ousted in progress. Kudos as well to yiyf two front desk representatives, always so pleasant and very well informed of my car's status.
4/5/2016
Michael C. VERIFIED CUSTOMER
Vehicle Make : GMC
Sophie was great .. Unbelievable give her a raise .. She made sure I was happy with this repair because of my Pearl white paint .. Excellent job excellent service .Hope I don't need your service but if I do this is the auto body shop to use
4/1/2016
Shirley M. VERIFIED CUSTOMER
Vehicle Make : Volvo
2 revets were left out of the left rear wheel well.
Other than that, we were satisfied with the service and quality of the work
3/31/2016
Barbara D. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was very easy to work with and polite. I really like the text updates.
3/31/2016
Vilma D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Frank was very nice and kept me in the loop. A staffs member broke an item in my car and Frank will be replacing it. The ladies in front desk need to be friendly. No smiles, maybe because it was close to 6 pm and they were tiered and ready to go home.
3/31/2016
Preston P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great job!
3/26/2016
Laurie B. VERIFIED CUSTOMER
Vehicle Make : Subaru
My husband is not happy with the paint stripe that is on the black trim that should not be there.
3/26/2016
Walter C. VERIFIED CUSTOMER
Vehicle Make : Toyota
this is not the first time you did work for me and every job you did was perfect.
thanks again,
Walter C
3/26/2016
Stanchelle P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Frank did an awesome job of explaining thing and being flexible with my schedule
3/25/2016
Greg W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
After moving to the Charlotte area I had no idea on where to go as I pretty much through a dart at local body shops. I have to say "wow"!!! wilburn (Abra) has been by far the best experience ever. From the front of the house staff to the techs whom worked on my vehicle, and Sophe whom took her eye for
Detail prior to delivering my vehicle back. Great job everyone, as much as I hope I will never have to return, I definitely will if the time calls for such a repair ????????????
3/25/2016
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication and repair were both very good. The rental car company you team with is terrible.
3/24/2016
Laura W. VERIFIED CUSTOMER
Vehicle Make : Jeep
I had a really wonderful experience with Abra and I would recommend them to anyone.