It was an awesome experience!! Shaun met me for the adjusting part, then Xhet met me to explain the repairing part, then Shaun took me to the enterprise area to pick up my rental. I received text messages every morning with the progress of my car repair and Chet called every day too. I was beyond empressed!! Shaun and Chet worked so well together and not one thing could be improved upon. Just keep up that great professional and personal touch plan and you will become (if not already) the best car repair service in Charlotte and beyond!! Not to mention the front staff.... Tylisha was so welcoming, pleasant, kind and professional in the best way.... my experience was amazing from the minute I walked in the door. Also, Cara at enterprise was really good too, and she gave me a fully loaded Fors Edge to drive!! I was totally spoiled!! Fantastic experience everybody!!!!! Could not thank you enough!!
1/3/2017
****M. VERIFIED CUSTOMER
Vehicle Make : Dodge
My ABRA experience was excellent! My truck was repaired and cleaned both inside and out! Almost felt like a new car! Thanks ABRA
1/1/2017
Kim M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was nice being up daily. They got my car back to me early????. Nice people when you walk in.
12/31/2016
Ryan C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service
12/31/2016
**** P. VERIFIED CUSTOMER
Vehicle Make : Scion
The geico representative was extremely friendly and helpful. The two women working for enterprise were very nice as well. The repair was extremely fast. My damage was completely taken care of.
12/30/2016
John K. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car looks terrific. Customer service was outstanding.
12/29/2016
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Honda
Chet did a great job communicating with me the whole time my car was in the shop. Everyone I met at this location went out of there way to make sure I was happy.
12/29/2016
Pamela B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was my first time with Abra and everyone was very kind to me. Customer service was awesome! I was in and out with no problems! Thanks for everything!!!
Pamela B
12/24/2016
Amiah L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was updating through the whole process!
12/22/2016
Gershon S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Frank Francis did and awesome job explaining the process and following through on the actual work. You guys run a good business!
12/22/2016
Gerald C. VERIFIED CUSTOMER
Vehicle Make : Nissan
They always take care you and make sure you are up to speed on everything. Good job!
12/21/2016
Carol T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great experience. Did a great job providing status. Did a great job. Also everyone was nice and friendly. Recommend to all my friends and family. Job well done. Thank you.
12/16/2016
Sherry K. VERIFIED CUSTOMER
Vehicle Make : Nissan
This is the 2nd time I have used this location for body work and my experiences there have both been positive. The work is excellent and customer service is exceptional. The entire team goes out of their way to make the car repair experience as painless as possible:). Thank you so much.
12/16/2016
Brian G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job...great communication
12/15/2016
Michael Y. VERIFIED CUSTOMER
Vehicle Make : Kia
I was very impressed with the step by step text on the progress of my car.
12/14/2016
Bonnie H. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job, friendly , returned the car spotless.
12/10/2016
Davis S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Even though the repair took a little longer than expected, I really appreciated the communication and the updates from Crystal throughout the process. Top notch service!
12/10/2016
Dennis C. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys did a great job. Jacob was very professional and accomodating throughout the entire process.
12/9/2016
Daphne H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was great! Chet was gracious and helpful and made the whole process a breeze. Thanks Abra team!