Build up of clear coat on left side of replacement front bumper. Inner plastic howsing of right wheel was not able to tuck into front bumper. After further examination the buffed out front left lense of the headlight was not addressed.
This is being very picky. The staff and the time frame was nice and very accommodating. Everything above was addressed ( minus the headlight) with the assistant and he assured me if it was a problem he would take care of it.
I would definitely use them in the future.
11/30/2017
Martin A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great full service! Thanks!!!
11/29/2017
Eric P. VERIFIED CUSTOMER
Vehicle Make : Mazda
My service manager was awesome!
11/23/2017
Kim P. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I was so happy that I was able to get my car repaired in less than 5 days not to mention that it looked brand new as if it was never damaged.
Hats off to Abra Auto Body & Glass for a job well done. I have recommended your company to friends and family along with my attorney who is looking for a company like yours to service his clients.
11/15/2017
Tiffany A. VERIFIED CUSTOMER
Vehicle Make : Toyota
service was above and beyond! nice touch cleaning out the car too!
11/14/2017
Ken B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The team was always friendly and great professionalism. I would recommend this place to anyone!
11/9/2017
Martin D. VERIFIED CUSTOMER
Vehicle Make : Honda
The service and timing were great. The customer service was excellent. I liked the fact that it was a one stop shop with rental car on the premise.
I will recommend Abra to others in the future.
Thanks for the courteous treatment throughout the time spent. Have a nice day.
Best Regards,
Martin D
11/9/2017
Kelley H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car exterior looked ok. Got car from shop...and immediately the car was almost inoperable...thought it would straighten out and got on interstate and the car barely runs. I could not got over 35 on I-77. When we called and questioned, we were told car was doing that prior.
NO IT WAS NOT. Now my car is back in the shop and I have nothing to drive.
Very, very disappointed.
10/30/2017
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Dodge
My truck looked great after being repaired.
The customer service from the two young ladies at the front was friendly and pleasant and they seemed to actually care about me. Stan was awesome. Great enthusiasm and pride in his work. Also, the communication from him was very professional and timely.
Thanks,
Matt
10/27/2017
Cassandra S. VERIFIED CUSTOMER
Vehicle Make : Mazda
I am very happy with the repair work done on my car. It looks very nice.
10/27/2017
Safdar A. VERIFIED CUSTOMER
Vehicle Make : Ford
Your staff was very abrasive.
10/26/2017
Catherine W. VERIFIED CUSTOMER
Vehicle Make : Audi
I loved that they delivered my car to me when I was unable to pick it up. They returned my rental car for me as well. When I called in they were always super friendly and helpful. Good experience for sure.
10/25/2017
Robert R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I must say Stan is the man he was so on top of everything, he was such a stress reliever. My Insurance company as well as enterprise stress me out threw this whole process but it was nothing like getting a phone call from Stan after it all. Stan made me feel at ease keep me informed before my Insurance company did, he was assume. I bragged so much about him every time I got off the phone with hime that everyone asked about this place and said if they ever had something wrong they would have to check this place out. I would hope and pray I would never have to come back here but if I did this would be the place especially if Stan is still there. Stan is a great representation for your company if I could I would give him a bonus but it would be more than well deserved. I want to say thank you to him and to the company for hiring such a remarkable employee such as him, you dont get good customer service like this anymore its very rare and far in between. I really hope this gets to corporate because they really need to know the kind of workers they have representing their company. Thank you Thank You Thank You.
10/25/2017
Charles M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
ABRA made the repair process seamless and pleasant. All people that we had contact with were professional, flexible, and courteous.
10/24/2017
Maria L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service, quick and easy.
10/24/2017
Anna S. VERIFIED CUSTOMER
Vehicle Make : Kia
Staff was very pleasant
10/21/2017
Erin C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I can’t stress enough how great the service was that I received. The communication on updates, the quick service, friendliness of staff and care taken in repairing my car was all very much appreciated. Not only will I continue to use abra in the future for any auto needs but will be sure to recommend it to others!
10/20/2017
Nicole S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Frank and the staff at Abra have been truly amazing.
10/20/2017
Kathy S. VERIFIED CUSTOMER
Vehicle Make : Honda
From start to finish everything ran smoothly. I was kept informed of the repair process.