Jeff was super to work with. He called every day to keep me informed of progress. The work looks great. Can't even tell there was any damage.
1/15/2015
Helen D. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was extremely courteous and could not have been more professional. I just have one question - why is there no metal rim around my tail lights? They were there preciously.
1/14/2015
Patricia E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very easy and kept up to date
1/11/2015
Charles B. VERIFIED CUSTOMER
Vehicle Make : Nissan
All the staff I am counters were friendly and helpful, and Jeff did a great job of keeping me up-to-date on the status of the car. The text messages ostensibly from my car or a little corny but enjoyable. It was the phone calls with the details on the situation that were especially helpful and appreciated. The gal at the front desk seem very helpful and efficient two days and all those little details help to make it a pleasant experience. Thank you!
1/10/2015
Konstantin P. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you so much!
1/5/2015
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Mazda
very pleasant experience!
1/5/2015
Mark W. VERIFIED CUSTOMER
Vehicle Make : Honda
I was really satisfied how you kept me informed daily on my car. Thank you
1/4/2015
Kathy H. VERIFIED CUSTOMER
Vehicle Make : Kia
I had an excellent experience! I will recommend ABRA to others and will utilize them in the future if I ever need body work again. Fantastic service!
1/4/2015
Lane G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Michael was extremely helpful and professional. My car was repaired quickly and I was kept updated throughout the process. I would definitely recommend you to friends and coworkers!
12/19/2014
**** L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff was very helpful and made the entire experience as good as it could possibly be. No complaints at all.
12/16/2014
William P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jeff and the entire staff were very friendly and accommodating. I was updated everyday about the repair progress on my vehicle. I would highly recommend Abra to my friends. Thank you for a job well done.
12/16/2014
Anna W. VERIFIED CUSTOMER
Vehicle Make : GMC
The work was impeccable! The communication was great! I was kept informed at all times either by phone or text message. Couldn't be more pleased!
12/13/2014
Dave S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great people great service. Could not ask for more....seamless.
12/13/2014
Ricky G. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for repairing my vehicle. I am suggesting the clause in your documents be revised which is the company will work out arrangements with the customer. That needs to be revised because all customers are not financially able to pay a lump sum all the time. Thank you
12/6/2014
Brian P. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was perfect!
12/4/2014
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : BMW
Really appreciated the daily update. Never felt like I wasn't in the loop on the progress of my vehicle. Thank you!
11/27/2014
Emilio D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fred Pump was very knowledgable, professional, and helpful.
11/22/2014
Barbara R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car looks exactly (or better) than it did prior to the accident. This job was done very well.
11/22/2014
Denise G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jeff Laica was very helpful and professional. He followed up all the time with the status of my car. Danielle was really professions too.
11/17/2014
Nicole G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am very pleased with the OUSTANDING and EXCELLENT service I received. Melanie was very kind and welcoming from tbe very beginning of this process. Unfortunately, I had not purchased Rental insurance on my policy without my knowledge. The Concord staff empathized with my circumstances. They proactively made arrangements to shortened my wait time. Before I had even arrived to leave my vehicle, arrangements had been made to load and transport my vehicle to another facility. Jeff at the Mooresville location kept me very informed with the progress of my vehicle. I received a phone call from him personally each day. This put me at ease, considering this is my first experience with this type of situaton. All of the staff in both locations were an absolute pleasure to work with. I am highly impressed and I strongly recommend! Nicole