Sean Ellis was our CSM, and he was extremely professional and always pleasant. Sean called me to update us on the status of our car and called back promptly when we left a message for him. He is a great asset to your company!
6/10/2014
Linda S. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks brand new and service staff were great.
5/31/2014
Robert M. VERIFIED CUSTOMER
Vehicle Make : Kia
Sean delivered as promised!
5/30/2014
Thompson T. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience was great.
Thank you for your help.
5/14/2014
Mary S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very satisfied. Job well done--car returned quicker than expected. Very courteous and helpful employees. Highly recommend this branch!
5/9/2014
Jeannie R. VERIFIED CUSTOMER
Vehicle Make : Saturn
The repairs that you did were great. I have not seen anything that I do not like. The problem I had is that someone had unlocked the convertible top and did not close it back and did not tell me that it was unlocked. Thank God I happened to look up and see it was not locked about 5 miles down the road or it could have been very bad. Next time just tell me if you cannot close it. thanks
5/9/2014
Robert B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Being in an accident for the first time
Is an awful and unknown situation. CJ
With Wilburn has always been on our side
To make sure we were taken care of and
That we were happy. Even though we have
Had a difficult situation with hidden follow
Up repairs, we ALWAYS trusted this shop
And knew that they would do whatever was
Needed to completely repair our car. He
Is always patient and polite.
Spoke for us to the appraiser and the car
Rental situations. It made things
Just a little bit easier during a bad time.
5/1/2014
Ernest W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
the experience was very good staff was very professional from start to finish thank you very much
5/1/2014
James K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Wonderful service as usual , when you bought Wilbur you got a deal. Have always resent my friends to wilburn
5/1/2014
Mark T. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a great job and took care of all the paperwork I did not have to worry about anything