Steve DeVore (and other staff members) went out of the way to keep me informed and to make sure I was satisfied with the work that was done. Great customer service all around!
4/14/2015
Stephanie N. VERIFIED CUSTOMER
Vehicle Make : Acura
Michele Guzman was awesome to work with! She kept me up date on the repair process included pictures of the process. She even stayed late so that I could pick my care up. I will definitely be using Abra Lake Norman if I ever need more repair work.
4/13/2015
John G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Michele Guzman was a fantastic representative of your service and company. She was very informative, professional, pro-active and she kept up a steady, helpful stream of updates. I felt that she was very serious about serving in the most excellent manner. The body work was outstanding and I have no issues with suggesting this shop and service.
Thank you so much!
John R Gibson
4/13/2015
Donald S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Michele worked extra hard to complete the job because of some restrictions of ours (planned travel). The job was completed on time.
4/12/2015
John K. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service! We were updated during the whole process by phone and email! The staff was experienced, friendly, and very professional! Would definitely recommend them to others!
4/11/2015
Josh B. VERIFIED CUSTOMER
Vehicle Make : Honda
David was great, and the work is exceptional. Thanks!
4/11/2015
Jason A. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice, friendly staff to work with! I will say the rental was not quite what I thought it would have been, it smelled like smoke & was much smaller than my car, other than that everything was awesome!
4/11/2015
Nevenko C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Job well done
4/6/2015
Katherine C. VERIFIED CUSTOMER
Vehicle Make : Honda
Steve was the best. My car looks great, and I was informed every step of the way. We loved you guys so much that we dropped my husbands truck off for some paint work.
4/6/2015
Debbie D. VERIFIED CUSTOMER
Vehicle Make : Nissan
experience was a very good one...thank you
4/3/2015
Shawn O. VERIFIED CUSTOMER
Vehicle Make : Dodge
Keep doing a great job...
4/3/2015
James B. VERIFIED CUSTOMER
Vehicle Make : BMW
Prompt service
3/30/2015
Arthur . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good service. Keep you well informed about your auto.
3/30/2015
Jim S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks service on time and we were kept aware of the progress every day. Rated 10 out of 10
3/29/2015
Roseann Z. VERIFIED CUSTOMER
Vehicle Make : Saab
Loved the communication element of a difficult time. The daily updates were awesome. The liaison was terrific.
I could not have been happier.
3/28/2015
John K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great customer service and the repair, although minor, looks great. You would never know there was a dent in my door. Thanks Adam for your help!
3/27/2015
Mike O. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service, but a bit overdone .
3/27/2015
Anthony L. VERIFIED CUSTOMER
Vehicle Make : Honda
everyone did a wonderful job I had no complaints. I was kept well informed. I would recommend this auto body shop to all my friends and family.
3/27/2015
Eddie And. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have now had both of my vehicles repaired at Abra-Wilburn Lake Norman. Adam is always very professional and personal.
3/26/2015
Marcela G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The ABRA team did a fine job. This was the 2nd vehicle we had repaired with them and we've been pleased with the results both times. The team stayed in constant communication with us about repairs and costs, which we view as important parts of the process. As long as the service remains at this level, we will continue to bring our business to ABRA.