Everyone was very friendly and professional. They kept us updated on my car. Very happy with my service. I will tell my friends and family about Wilburn if they are ever in need of car repairs.
9/3/2015
Victoria B. VERIFIED CUSTOMER
Vehicle Make : Kia
David did an excellent job of keeping us updated and the car repair looks great.
9/2/2015
Scott G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Michele Guzman always deliver the best service.
9/2/2015
Scott W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repair turned out great. Thought the process took too long. Did not expect 22 days to replace the rear bumper.
9/2/2015
Adam S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service completed on time.
9/1/2015
Cristina C. VERIFIED CUSTOMER
Vehicle Make : Ford
Michele was very thorough and professional during my repair. I was very pleased with the customer service and repair job on my vehicle. Thanks!
8/29/2015
Patrice L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for being so kind and professional. I felt very "Welcomed".
8/29/2015
Angela H. VERIFIED CUSTOMER
Vehicle Make : Buick
We very much appreciated Michele's updates and attention to detail.
8/28/2015
Pamela E. VERIFIED CUSTOMER
Vehicle Make : Saab
Michelle did a fantastic job ordering the part for my Saab and ensuring I was informed all along the way. Very pleased. I had Abra complete additional work due to her knowledge and professionalism.
8/28/2015
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Kia
Every person was professional and your customer service went above and beyond my expectations. I will highly recommend your company. Thank you Melanie for your superb service.
8/26/2015
Kevin V. VERIFIED CUSTOMER
Vehicle Make : Jeep
Michelle Guzman did an outstanding job for us.
8/22/2015
Debra F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very impressed with customer service. CS is falling by the wayside with most companies.; everything is automated and u never have interaction with a " live person".
Really appreciated the communication And updates provided. You guys kept me in the loop.
Keep up the great work; perhaps more companies will follow suit!
8/18/2015
Suzanne L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Casey was fantastic and very professional. I enjoyed working with him and your company. Thank you for a job well done.
8/18/2015
**** W. VERIFIED CUSTOMER
Vehicle Make : Toyota
David is so nice and he took great care of us. He even stayed a few minutes late so we could pick up our car even though we got stuck in traffic.
8/17/2015
Meghan B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Staff pleasant and easy to work with! Nice to get daily updates on the status of the car. Love that when I picked up my vehicle it had been washed and vacuumed! For a busy mom, that little extra is appreciated so very much!!
8/16/2015
John D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Love the staff and we are always pleased!!!!
8/16/2015
Roy S. VERIFIED CUSTOMER
Vehicle Make : Ford
Michele was helpful and thorough. She did a wonderful job managing our repair.
8/15/2015
Traci R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone is very friendly and willing to answer any questions.
8/13/2015
Paul B. VERIFIED CUSTOMER
Vehicle Make : Honda
There are issues with the repair of the mirror, and there is a glue smudge on the rear passenger seat. Not pleased. Measurements should be taken to determine that parts are mounted in there proper OEM specified positioning. Tolerances measured with the human eyeball are not enough.
I should not have to return the vehicle for further repair. But I will.
Paul Schmid
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