I was completely satisfied. Communication was excellent and the car looks great
3/22/2016
Loren E. VERIFIED CUSTOMER
Vehicle Make : BMW
The entire process was seamless. Thanks for the good experience.
3/21/2016
Kelvin T. VERIFIED CUSTOMER
Vehicle Make : Ford
It was not only 2 days late, but initially they told me they would only repair the bumper (despite my own assurances that thy would have to replace it.) If I know more about body repair than the employee who gives the estimate that is an issue. That was resolved, as the employee did a good job calling me and informing me of the change. The next problem was they painted my bumper the wrong color. I'm not entirely sure how they did this, as it is a stock ford color grey. The only explanation I was given was that there was another grey mustang and they had somehow mixed the colors up. I'm not sure how this happened either. My representive was very good. But the overall service was very poor.
3/19/2016
Vanessa E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very impressed with the customer service from the front desk woman who somehow manages to always be kind, polite and helpful to Joe. Would definitely recommend to others and return again for service.
3/19/2016
Lisa L. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent customer service!
3/19/2016
Greg W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Unbelievable customer service and prompt outstanding workmanship.
3/19/2016
Joan M. VERIFIED CUSTOMER
Vehicle Make : Jeep
They value your time and the work they do. They continually communicated with me throughout the process. What I thought was a 4 day job, was done in 2 days. Even dropping off my car was enjoyable. Great staff and expert work!
3/19/2016
Michael P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your entire staff is polite,knowledgeable and professional. I would highly recommend you to anyone who needed auto body repair. Thanks again for your kindness and professionalism.
3/18/2016
William M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did great job and kept me very informed.
3/17/2016
Kyle N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Michelle and team were absolutely wonderful. She kept me apprised throughout the process and delivered the car a day earlier than expected. When I couldn't get there to pick it up and told her I would need to do it the next morning she sent Miss Kim to pick me up! The two of us chatted the whole way and I was enjoying her so much I didn't want to get out of the car. And the repairs looked great! Definitely 5 star service.
3/17/2016
Eric I. VERIFIED CUSTOMER
Vehicle Make : Ford
I lived getting daily updates on my vehicle repair. It looks like new. Thank you!
3/17/2016
Drusila L. VERIFIED CUSTOMER
Vehicle Make : Jeep
This is the third repair I have had done at your shop. I'll never go anywhere else. You do wonderful work and your customer service is excellent!
3/16/2016
Casey N. VERIFIED CUSTOMER
Vehicle Make : Ford
Michele was fantastic! She kept me updated and informed every step of the way. She went well above and beyond to help when there was confusion about the payment arrangement. I would absolutely come back for any other cosmetic car issues i may have. THANK YOU ALL!
3/16/2016
Mark K. VERIFIED CUSTOMER
Vehicle Make : Honda
Joe did a great job communicating every step of the way.
3/16/2016
Scott P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All the updates were great and got the job done on time.
3/16/2016
Jacob M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Awesome constant updates on the progress on the car. Customer service was the best we have experienced.
3/15/2016
Bonnie L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I REALLY appreciated having my car delivered to me upon completion of the repair. All in all, it was a very easy process.
3/15/2016
Janet S. VERIFIED CUSTOMER
Vehicle Make : Audi
From check in to check out, I felt very well cared for. I especially appreciated Adam's attention to detail and walking me around the car to specify exact repairs. He also explained the warranty and tips for taking care of the paint, especially in the next ninety days.
3/15/2016
Mandrel M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Michele did an excellent job keeping me updated on progress, even went as far as sending me pictures throughout. This allowed me to see first hand what was going on and also gave me some insight on timeframes, assuring me that everything would be done "right the first time." I was very impressed by the quality of work and the customer service was out of this world!! Thanks!!!!!!