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Real Reviews from VERIFIED CUSTOMERS
Jayne M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repairs were completed early and cleaning the interior of my car was a nice addition and most appreciated.
4/18/2016
Carol H. VERIFIED CUSTOMER
Vehicle Make : Honda
Cars were done quickly and efficiently and the persons I had to deal with were greT. I would definitely come back.
4/16/2016
Stacey P. VERIFIED CUSTOMER
Vehicle Make : Ford
Every time I spoke to an Abra employee, or went into the shop I could feel how much everyone enjoyed working there. Happy employees mean good service, and the service I got was outstanding.
4/16/2016
Kerri D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kept me up to date and had my car ready when they said it would be finished!
4/15/2016
Henry A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great communication vehicle delivered when promised.
4/15/2016
Janet G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
CompletEly open and honest throughout the process. Job was completed within estimated time frame. Satisfactory experience.
4/15/2016
Elaine A. VERIFIED CUSTOMER
Vehicle Make : BMW
Michelle was professional prompt and kept me informed. My entire experience (dispite) the accident was a pleasure. ABRA should be commended for excellent service, which is rare these days!
4/15/2016
Jorge M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Michelle Guzman was great. Kept me informed of all the process and was very kind. A job well done.
4/15/2016
Terry M. VERIFIED CUSTOMER
Vehicle Make : Kia
I was quite impressed that I was kept in the loop as the repairs progressed.
4/14/2016
Robert B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Melanie was awesome to work with she get me up-to-date the whole time my vehicle was there.
4/14/2016
Haekyung P. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciate all the communications that I received from your team. Thank you!
4/13/2016
Jared C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job on repair.
4/13/2016
Jessica C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very friendly and polite! Michele and her team worked very fast to fix my car and made it look really well.
4/13/2016
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thoughtful personnel, good communication, good customer service.
4/11/2016
Dina R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Intermittent window function after repair, seems ok now, but if it didn't work once it might not again. Everyone was wonder file to deal with, this is just a fact of having an accident
4/10/2016
Angela S. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice to work with. Customers are treated well and kept informed . Very happy with finished product.
4/9/2016
Rachel S. VERIFIED CUSTOMER
Vehicle Make : Ford
Dave and Michelle were fantastic, the status texts were great, office employees were friendly, and the tech (name unknown) did a fantastic job!
4/9/2016
Janice L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent and friendly service
4/9/2016
Garry W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent transaction and service.
4/8/2016
Heather M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
****) Time of repair: Originally it took a month to repair my vehicle. It wasn't fixed properly (the bumper was separating because the wrong brackets were installed) and took an additional week and a half. 2) Lack of communication: Emails going unanswered. Failure to receive calls to update me on how, when, and what was needed to fix my car. A span of a week went by with no update until I had to call to find out. Was no one going to call me to tell me the parts had arrived? How was I supposed to know if anything was even being done? 3) A vehicle was provided while the work was completed, but I had to pay Enterprise for protection in the event of an accident. This would never have happened had the work been done correctly the first time. I really don't think it's something I should have to pay for. Overall, the experience really wasn't very positive.
4/6/2016