Abra Auto Body Repair of America - Lake Norman (Cornelius)

We appreciated the friendly and respectful way we were treated during the repair process. Everyone was very nice to us, and the work looks great.

This is the second time I have used your company after being rear ended and the first time I sent the car back 3 time for them to get it right and this time there was a ripple plain as day on the truck lid right in the middle that no one notice. She took it around back did something to it with a drill sander of some sort which made it look worse, she said there must have been a dent, insinuating it was not from this accident so I asked her if it would be a cost in addition to the covered repair she could not say but seemed as to fish to see if maybe I would pay out of pocket in addition to the 6k the paper work listed, regardless they painted the lid and did not notice the flaw that I notice immediately and I don't paint cars for a living and because they did not notice this I guess they could not let me know in advance to pick up the car? She asked me if I wanted them to keep it and I choose to except it as is, that is because it is not worth the trouble I went through the first time which I felt the blame was on the person I dealt with during my first visit but it may be a business culture issue. I hope not to get into another accident but if I do I will not use you company and please do not contact me in regards to these comments put you efforts solving customers issues that might return.

Friendly and courteous service. Communication was excellent.

Thanks for cleaning my headlights!

I had a wonderful experience and was very, very, very happy with the service and time needed to repair my car.

Within a couple of months, my car was in the shop 2x for front-end repairs. Came out both times looking like new (only had 10,000 miles the first time and 20,000 the second time). One electronic gaget was not working after the first repair and I took it back and they happily found the disconnect and corrected the problem. Everyone on staff was extremely accommodating and informative. I felt 100% confident in their work the second time around with no question where the car was going to be repaired. Excellent paint job! All 10's from me!

Michelle was professional, thorough, and friendly. She kept me fully informed throughout my complete repair process and got my car back to me ahead of schedule which was definitely a plus for my teenage driver. Thank you!

Adam did an absolutely amazing job both on my vehicle and keeping me informed of its progress. I will be using you guys for everything in the future because of him.

I am very pleased with the work that was done but most of all the assistant Angie who kept me updated Along the way! It is nice to have someone who is knowledgable about the work being done along with being able to answer questions about the paper work involved!

Everyone was very nice and explained everything very clearly . Service was great, car looks brand new!

Fast and accurate!

It was an amazing and painless experience. I am very impressed by the service and the expedience. Thank you very much.

Did a great job and everything went well

Great communication regarding progress with emails.

Your staff was awesome to work with. I received daily updates & emails on the status of my van. I will highly recommend this shop to others for any future needs! Job Well Done!

Dealing with car repairs from a car accident is very time consuming and frustrating. Thank God for the Abra staff and the systems they have in place that make a challenging situation painless and easy. The Customer Service representative / Project Manager was a pleasure to work with!

Repairs look great! Michelle did a great job of communicating and keeping us in the loop !!

Car was like new when I picked it up. Loved the daily updates throughout the process and quick responses from Adam whenever I had a question. Would definitely recommend this place!

Very professional from start to finish - happy with results????

I appreciate the communication. Looking for the best replacement part and cleaning/detailing. Reattaching deer whistles was nice too! Thank you