Your staff was very helpful, knowledgeable and polite. Loved working with them. Repair job was wonderful. Thank you.
6/18/2016
Mary S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Joe was the best . He kept me informed on the process great job. I would recommend this company to anyone . Thank you
M Sherrill
6/18/2016
Sheila J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Kudos to joe holstine. Kept me posted every step of the way.
Excellent service, great job.
Also many thanks to the ladies at the desk, a great asset to your business.
Sheila J
6/18/2016
Mike H. VERIFIED CUSTOMER
Vehicle Make : Jeep
excellent service!
6/17/2016
Steve M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Melanie has handled a couple of claims for me. She is very professional and always informative. Hopefully I won't need you again but when I do I will be back. Thanks for a great job.
6/16/2016
William A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional from start to finish. I appreciated the daily email updates. Thanks...I would definitely recommend you.
6/16/2016
Carol R. VERIFIED CUSTOMER
Vehicle Make : Honda
Knowlegible, courteous staff, flexible with repair recommendations. Reasonable costs. Work well done and ready for pick-up before promised release time. Thank you!
6/16/2016
Lindsay M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Wonderful and professional customer service! The staff and my contact person, Michelle G. We're incredibly friendly, and kept me completely informed. The entire process, from setting up the appraisal to returning the rental after the repair, seemed simple and streamlined. The staff at Wilburn Auto operate Like a well oiled machine! My car was even ready early, and had been washed and vacuumed, and the interior wiped down. No headaches, just awesome. I would recommend this company to anyone.
6/16/2016
James L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
A total professional experience from the rental to the check out- It was awesome that Abra saved the insured a lot of money by finding after/ market panel, etc.I have informed so many people about your excellent service - Thank you and special thanks to Michele Guzman for her personal touch-what a pro! Sincerely, Jim Lawton
6/16/2016
Casey C. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience was nothing short of exceptional. There was great communication from the start to the end.
In particular the staff was warm, pleasant and curtious.
This was truly a wonderful experience
Just so you know I'm very hard to please
6/15/2016
Robert P. VERIFIED CUSTOMER
Vehicle Make : Ford
Job was completed fast and work was excellent. Far exceeded my expectations.
6/15/2016
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Scion
My car was fixed and returned to me quickly. Was not expecting it to be ready so fast.
6/15/2016
Tatia P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Service was great. Michelle was always on top of everything.
6/15/2016
Lisa T. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am always impressed and delighted by the high level of service and professionalism provided by the team. Great job, thanks to everyone for their help!
6/14/2016
Donna S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Dissatisfied with mismatched finish on upper and lower honeycomb grills. Told at delivery today I would need to contact insurance company and that we couldn't take care of making the call right then and there at the ahop.
6/14/2016
Joel W. VERIFIED CUSTOMER
Vehicle Make : Ford
Michelle Guzman was professional as always. She kept updated on the progress of my vehicle, and delivered when promised.
6/13/2016
Theresa N. VERIFIED CUSTOMER
Vehicle Make : Kia
excellent service and work
6/11/2016
Dennis F. VERIFIED CUSTOMER
Vehicle Make : BMW
I was helped quickly to get my BMW fixed--helped with a rental car and the work was done quickly and my suv looks great! Thank you!