Quality of work was excellent, completed work as scheduled.
1/10/2017
Jeremy M. VERIFIED CUSTOMER
Vehicle Make : Honda
Fantastic job!
1/10/2017
Chad W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent
1/7/2017
Y N. VERIFIED CUSTOMER
Vehicle Make : Acura
Michelle and her team were fantastic. Thanks for all updates and assistance!
1/4/2017
Robin W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so nice and helpful. My car looks brand new!!!! I'm so happy. I can't remember the man's name that helped, But he was great and kept me posted daily via text message the progress of the repair. Hopefully I won't need your services again, but I will definitely refer family and friends. Thank again
1/4/2017
Donna A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The email updates was very informative.
1/1/2017
John G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Michelle was a fantastic representative who was very clear and informative regarding cost, timeline and completion. She also kept us informed throughout the entire process from the receipt of our vehicle, frequent updates and also possible upcoming issues. Very thankful for her professionalism, her attention to detail and "spot on" customer service. It is unfortunate that we have had to use ABRA so frequently, but when the unexpected happens I always drop off my car at ABRAs. Thank you so much! My Q56 looks amazing! -John
1/1/2017
Jason D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Michelle was amazing to work with. Her customer service and communication skills should be the par and used as a Best Practice for the organization. She is a huge asset to have on the team. Because of her, I will recommend your establishment to anyone that is in need of your type of services.
Thanks Michelle!!
1/1/2017
Arthur D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Joe gave me updates and the vehicle was ready in time.
1/1/2017
Kathleen R. VERIFIED CUSTOMER
Vehicle Make : Volvo
Wonderful service and people..thank you Adam!
12/31/2016
Katherine P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent job qnd great customer service team. Thank you!
12/30/2016
George M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was an excellent experience throughout the entirety of the repair process. I consistently received daily/weekly updates from Mary via email with photos and descriptions of work completed and work to be done, as well as regular phone calls from Michelle to update me on the progress and process of picking the vehicle up.
The level of professionalism and customer service that I received went a long way to put me at ease after crashing my new car.
Lastly, the finished product was spectacular. It looked like it had just rolled out of the factory. A's all around and 10/10 in every category.
Thank you all for your hard work.
12/30/2016
Marjie C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was treated with excellent customer service by Michelle each time I called with any question. My car was ready when she said it would be. She is an asset to your company. Also, Shelby was always so pleasant each time she answered calls to your company. Customer service is extremely important and your employees display that trait.
12/29/2016
Gerald H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Joe is a real asset to your company
12/29/2016
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Completely hassle free from the minute I dropped my car off until the early completion day of me picking it up. They dealt with my rental car and let me endorse the check from the insurance company. Car looks great. Extremely happy. Thank you.
12/25/2016
Jon J. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
We had excellent service great bodywork. Thanks so much for bringing our baby to like new condition. Thanks again.
Lt Jarrett and Jenny
12/24/2016
Britt K. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I just want to say that this was my 3rd car repaired by ABRA and I could NOT be more satisfied! I swear by this shop and recommend them to anyone I come across. I also want to say that Melanie East was went way beyond what I expected. She sent me updates with pictures regularly and was so reassuring that I knew everything was going to be perfect. It was!!!!! Thank you ABRA for always doing an exemplary job!!!!!!!!
12/24/2016
Aaron C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Michelle was great to work with. Thank you
12/24/2016
Joan L. VERIFIED CUSTOMER
Vehicle Make : Acura
Adam is very informative and personable
12/24/2016
Joe L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Followed up with updates and progress. Asked for questions and concerns throughout the process. Car looks great, exactly what is expected. Very professional and courteous.