Michael Sipe was outstanding with the customer service he provided. The communications were second to none. ABRA far exceeded my expectations and the quality and warranty cannot be beat. Thank you all for a great experience.
1/21/2017
Kyle P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You are very fortunate to have Joe on your team! The level of customer service
(especially in the auto business) provided by Abra is unmatched in my 20 years as a vehicle owner. I will highly recommend your company in the future!
Thank you.
1/21/2017
Gina W. VERIFIED CUSTOMER
Vehicle Make : Ford
Michelle thoroughly explained what needed to be done and how long she expected it to take. In addition to the emails I received she also communicated personally with periodic phone calls. Like most people who are involved in an automobile accident I was extremely upset. Michelle really helped my anxiety by providing such excellent customer service and I really appreciated being kept informed throughout the process. Kudos to Micelle!
1/21/2017
Deborah W. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience couldn't have been any better.
1/19/2017
John O. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service provided was excellent. Michelle and Mary kept me informed throughout the process. The car was ready as promised. Please give them my regards
1/19/2017
Rita F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Michelle was very helpful and extra accessible throughout the entire process! Very happy.
1/18/2017
Ryan D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great wuality work provided by quality people. Melanie constantly kept me updated on what was going on with my car to keep me in the loop!
1/18/2017
Cathy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was friendly and very helpful!!! I appreciated everyone's friendly attitudes!!
1/18/2017
James A. VERIFIED CUSTOMER
Vehicle Make : Honda
They did excellent work in a good time and I like the job that was done and my car looks like new again
1/17/2017
Victoria A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We are very pleased with the whole experience and have already passed on one referral. Nice job. Thank you.
1/17/2017
Edwin E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Helpful when retrieving needed items left in the car being worked on
1/15/2017
Cheryl C. VERIFIED CUSTOMER
Vehicle Make : Honda
M Guzmann & ABRA Team, provided excellent process info, explained all steps, communicated w/ text , emails; pictures & handled all service experiences w/ kind thoughtfulness & professionalism.
Thank you.
1/14/2017
Mark A. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job! I'm especially grateful to have the confidence that the job was done right. The car looks fabulous. Thanks so much for vacuuming....nice touch.
Michelle Guzman....thank-you for above and beyond with the details.
Abra Lake Norman you have a superior quality shop!
1/14/2017
Staci H. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful service! Joe is great!
1/14/2017
Leo Augustine. VERIFIED CUSTOMER
Vehicle Make : Toyota
ABRA made my car repairs as easy and seamless as possible. Everyone was very friendly And helpful.
1/13/2017
John D. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was easy & great! Thanks!
1/13/2017
Clark P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job !!
1/12/2017
Kathryn P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The professionalism of the staff coupled with the meticulous work of the technicians has restored my faith in knowing excellent customer service is still available!