Great job on the car but better yet great people to work with.
6/23/2018
Leslie D. VERIFIED CUSTOMER
Vehicle Make : Honda
I have never dealt with a company like it. From the start it was a most pleasant experience and unbelievable that that kept me informed of progress each step of the way. How they took a what could have been a miserable unhappy situation and made it more than tolerable.....pleasant actually was remarkable! The work they did was beautifully done and I cannot praise the Cornelius Abra enough!!! Thank you!
6/17/2018
Steven L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professuonal, quick work on our repair, quality of wor was good.
6/16/2018
Carroll G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I have rarely been treated as well as the Abra team in Cornelius treated me. And great body work too. CGray
6/16/2018
John P. VERIFIED CUSTOMER
Vehicle Make : Acura
I appreciate the daily updates. I also like the fact that they are delivered via email or text. Very convenient. Thanks!
6/14/2018
****C. VERIFIED CUSTOMER
Vehicle Make : Jeep
When my wife and son picked up the Jeep, the wire to connect the door to the interior light was severed and was placed the cup holder of the jeep. They asked the Abra representative about it as well as a manager and were told it was like that when it was brought in and they are not responsible for it. I am 100% positive it was not severed when we brought it in. This was a very frustrating experience. Having given Abra an opportunity to address the situation and they refused to resolve the issue, I will:
- Inform State Farm insurance of this disappointing experience and strongly recommend they remove Abra from their recommended auto repair company list
- Submit this complaint to the Better business bureau
- complete a Google business review regarding Abra outlining the poor experience and provide the lowest rating
Very disappointing experience!
6/13/2018
Drew R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car was not repaired correctly. Had to leave it for work. Unprofessional results. Dissatisfaction.
6/13/2018
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Wow! What great service! Everyone at the shop really understands how to treat customers. Amazingly good. I can’t believe how fast the work was done.
6/9/2018
Douglas M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very thoroughly and professionally maintained
6/8/2018
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great customer service. Cheryl did a great job!
6/7/2018
Edward W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Our trip was interrupted by an auto accident. Stranded hundreds of miles from home. Your staff was sympathetic to our situation and worked diligently to expedite our repair. Brian Ruth was great as our service advisor. Thank you all for your help.
6/6/2018
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The entire staff was amazing during my entire process, Brian and Mary, in particular, were excellent and extremely helpful.
6/3/2018
Sandra V. VERIFIED CUSTOMER
Vehicle Make : Honda
Easy to talk to and always kept me informed of what was going on with my car.
5/31/2018
Peggy B. VERIFIED CUSTOMER
Vehicle Make : Kia
Customer service was very professional and kind. I am very pleased with the work that was done.
Thank you!!!
5/31/2018
**** K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Work was beyond sub par. The rep's attitude when confronted was that of someone who clearly doesnt care like I called india reading a scripe
5/31/2018
Carol L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone from beginning to end was so kind, courteous, and informative.
I had never been involved in any accident before (driving more than 50+ years)
and your entire crew and insurance persons made this incident almost painless!
Thank you all.
Carol L
5/31/2018
Donald F. VERIFIED CUSTOMER
Vehicle Make : Dodge
The people and service was great !!! I would recommend Abra to anyone !!
5/30/2018
Patricia H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very friendly and professional service!
5/29/2018
Mary W. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks so much too all looks great, and thanks for doing it so fast