Exceptional customer service. The communication was fantastic and I didn’t have to guess on timing or process. Hope I don’t have’t use you again but will use Abra if the situation arises. Thank you for making the process less stressful
7/25/2018
Keith B. VERIFIED CUSTOMER
Vehicle Make : BMW
Awesome as always????
7/25/2018
Geoerge H. VERIFIED CUSTOMER
Vehicle Make : Volvo
BRIAN Stephens was very helpful. He went beyond duty. I will request him for all future work.
7/24/2018
Carolyn C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent people and process!
7/23/2018
Travis B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The bumper isn’t flush with the rear quarter panel. My washer fluid will not spray onto my windshield any longer.
7/23/2018
Samantha H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Joe was so nice and great at giving me updates. Mary was also very nice. I couldn't believe how fast my car was done! Thanks so much!
7/19/2018
Douglas B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service!
7/18/2018
Jerry N. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for being prompt, professional and polite!
7/18/2018
Robert P. VERIFIED CUSTOMER
Vehicle Make : Ford
Very polite and considerant personnel. Efficient in providing excellent service
Good communication. My car looks great. Very satisfied. Job was done quickly. Was offered a rental car or a ride home. Greatly appreciated.
7/18/2018
Frank C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for prompt service.
7/17/2018
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : BMW
Terrible service.. plain and simple
7/16/2018
Linda S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Some of my settings were changed- blind spot monitors, parking assist so far are the ones ive noticed. Not sure if there are others. Not sure why or why weren't returned to original?
7/15/2018
Thaddeus O. VERIFIED CUSTOMER
Vehicle Make : Dodge
Joe Holstine did a great job! He continued to keep us informed during the entire process and certainly went above and beyond in making sure we were satisfied with the experience at ABRA. Thanks!
7/13/2018
David K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate your service the body work was completed unfortunately some of the engine components have been affected but were found after the repair and you all took care of that quickly and with the help of RANDY Marie dealership and I appreciate you working together thanks again
7/9/2018
Chip M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brian was great and kept me in the loop through the whole process. Car is a 2001and it hasn’t looked this good in a long time!
7/7/2018
Walt D. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service was great and everyone could not have been nicer or more accommodating. Unfortunately, the technicians did not make sure that my rear sensors were operating correctly before saying my car was ready to be picked up. We were then sent to the dealership in Concord to have them look at the problem. We were there at the dealership for several hours...left thinking it was corrected, but still not repaired to “pre-accident” condition. Now we have to go back to Concord next week and do without our car again to try to get the rear sensors to work correctly.
7/6/2018
Keegan L. VERIFIED CUSTOMER
Vehicle Make : Kia
The text message updates are ????????.
6/30/2018
Edward K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job very satisfied with the whole process thanks
6/29/2018
Theodora K. VERIFIED CUSTOMER
Vehicle Make : BMW
This was my second time using you guys and as always the service was great and everyone friendly.