The front bumper paint was chipped and I pointed it out and I was told that they only repaired one side of the bumper. Even though I rear ended someone the entire front was damaged. They told me there was nothing they could do to make it right
4/30/2016
**** H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service was great & the team was very professional.
4/30/2016
Christine D. VERIFIED CUSTOMER
Vehicle Make : Nissan
The daily communication we received from Kayla was wonderful. She is obviously a great member of your team and you're lucky to have her.
4/29/2016
Kevin H. VERIFIED CUSTOMER
Vehicle Make : Ford
Abra did such a great job. Thank you Ricky and the Abra team for taking care of my baby.
4/29/2016
Chelsea F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Loved the frequent updates and everyone was friendly and helpful.
4/28/2016
Amy T. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Car looks great, rides great and customer service was top notch. Thanks !
4/26/2016
Clayton W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks
4/26/2016
Brian M. VERIFIED CUSTOMER
Vehicle Make : GMC
The courtesy from the employees was excellent service!
4/26/2016
Teresa G. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful people who went out of their way to answer my questions. I was treated with utmost courtesy and professionalism.
4/22/2016
Gary J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
It was awesome everyone did very well and everyone was professional and compassionate. Also they released the car earlier than expected it didn't even look like it was involved in an accident after they were finished! I couldn't ask for anything more they exceeded all expectations!
4/21/2016
Jack H. VERIFIED CUSTOMER
Vehicle Make : Honda
Very well done.
4/21/2016
Edward S. VERIFIED CUSTOMER
Vehicle Make : Ford
Kayla was very professional and keep me updated daily with the progress of the repairs.
4/20/2016
William S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very happy with the work
4/20/2016
Bradley B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work
4/20/2016
Ivy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Scott was great and kept me inform about car every step of the way.
Thank you Scott
4/20/2016
Frankie J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent job
4/19/2016
Jacob S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Cheyenne and Kayla were extremely helpful and informative.
4/17/2016
Amy M. VERIFIED CUSTOMER
Vehicle Make : Scion
I was very impressed with the communication. The molding on the inside drivers door is missing so will need to be contacted regarding that.
4/15/2016
Senthill K. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was excellent . I was impressed a lot with the daily updates . I 'm completely satisfied with abra. I would strongly recommend abra for auto body shopping service. Thank you for your great work
4/15/2016
Patrick D. VERIFIED CUSTOMER
Vehicle Make : Kia
The repair itself is fine, what lacked through out the whole process was timeliness and communication. What was supposed to be done Tuesday, was finished today. Mis-stating location in repair process, twice not calling me when explicit call back was promised and specific times. The text from this service saying car was ready when it was still being wet sanded and buffed. Thereby causing me to take time from work this morning only to find out (again no call from body shop or I would have known where car was) it wasn't!
You All's automated system jumped the gun, and the shop is piss poor at best at communicating with customer and has zero follow through on small tasks like calling customer with updates.