ABRA was great but the partnership with Enterpise rental attached was sour experience for overall experience. When I returned the car the company sited an insignificant mark on the front window then charged me for it. It feels like a way to charge me unnecessarily and when I asked for a manager he said he was the Manger which a way of really sticking it to the customer. I asked who do you report to and asked he write down that information. That exchanged showed me he really was clueless or trying to give me a difficult experience. Outside from the partnership with Enterprise Arba was great.
5/21/2016
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Looks as good as new. All good from start to finish. thanks Sean , Manager and Tanya, my daily call and communicator and the folks at Enterprise car rental.
Kathleen Mckain
5/20/2016
Gary J. VERIFIED CUSTOMER
Vehicle Make : Ford
Thisbisbthe third time I have used this location and they always go above and beyond to help and make sure the job is done quickly and RIGHT. Kayla was a huge help this time and she should definatey be recognized for her work. Thank you guys so much.
5/20/2016
Maureen C. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks your services were excellent, 5 Star.
5/20/2016
Donna B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was great. The repairs were completed quickly
5/19/2016
Antonia V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Continue making your clients feel special, I loved it.
Antonia Vincent
5/19/2016
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Honda
Door latch is worse than it was when we dropped it off and we were told we had to have debt fixed in order to fix latch. Also, molding around window is sloppy.
5/19/2016
Tina M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job and I got my car back right on time
5/18/2016
Karen B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service and communication!
5/17/2016
Antonio T. VERIFIED CUSTOMER
Vehicle Make : Mazda
The staff was very professional. They gave me daily updates on the status of my car and the car was ready when they said it would be ready. I am satisfied with the repairs that were made. I was pleased with the overall experience working with Abra.
5/14/2016
Elizabeth Z. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you Kayla for going the extra mile to have my car repaired in an expeditious manner. Thank you also for going the extra mile and having your people to bring my car to my home when it was difficult for me to get to your facility. I would highly recommend your facility to anyone looking for car repairs and I thank you very much.
5/14/2016
Margaret C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was very satisfied. And they kept me informed a couple of times a day. I would definitely use them again.
5/12/2016
Barry C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied!!! Van looks like BRAND NEW!!!
5/10/2016
Mark A. VERIFIED CUSTOMER
Vehicle Make : Lexus
What an amazing staff. Erin and Cathy set the tone for a professional but come on in your family style greeting. Kayla truly tried her best to accommodate my every need but when there was a minor bump in the road with the delivery time of a part Cheyenne jumped in with the absolute best customer care I have ever witnessed. Kudos to ever is responsible for hiring and training. P.S. the work was done right at a fair price. Thank you
5/7/2016
Kirk M. VERIFIED CUSTOMER
Vehicle Make : Acura
Scott and his team did a terrific job!
5/6/2016
Jesse W. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Very please
5/5/2016
Penny S. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very pleased...it looks as if my car came of the Honda new car showroom. Kayla was awesome she kept me posted in a daily basis on the progress of my car...what really impressed me Kayla new I had recent surgery and unable to drive and having difficulty in arranging to pick my car up they instead brought my car to me...I am speechless over the service I received..Thank you Penny S
5/2/2016
**** P. VERIFIED CUSTOMER
Vehicle Make : Dodge
On a scale of ****-10, I give these guys a 20!
They provided an amazing customer experience. My repair was finished in than 24 hours! They even washed my truck. Awesome job guys!
5/1/2016
Kathy S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was extremely courteous, attentive and professional. They went out of their way to keep me informed through each and every step of the process. They did an excellent job, each and every person from the adjusters to the 'detail man'. My car was washed. Detailed inside and out, looking like it had just come off of the showroom floor. I would recommend anyone needing everything from the smallest repair to major collision work to deal only with ABRA. They will always be astonished at the quality of work as I was????