Daeli was great she kept completely informed on the progress of my car and all the staff was friendly and professional
My car really looks good and was returned to me cleaner inside and out then when I brought it in!
Thanks!
Kelly P
6/29/2016
Gary M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Final completed work looks excellent, cant tell there was an accident ir repair. Wish it had not taken so long but that was out of your control, with parts that were not in stock
6/25/2016
Bizhan G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was scheduled two weeks ahead of time to be fixed. While making my appointment I told both the lady scheduling and the gentleman in charge of the repairs that I was paying for my own rental, I was told not to worry that due to the repair amount my car was going in the "fast track" that it shouldn't take more than 2 days. It took 4. I feel like they new my car was scheduled that if the parts should have been there prior to me dropping off my car my parts should have been there. I am very upset that 950.00 repair took 4 days when I was told it would only take 2 days to repair. I have notified State Farm of this problem they found it very disturbing I feel this is your ply to help the car rental business ripe people off. I also made a complaint to the BBB. I will never recommend your business to anyone. It was a big rip off.
6/25/2016
John H. VERIFIED CUSTOMER
Vehicle Make : Honda
You did a thorough and speedy job. You kept in contact with me daily. I'm very satisfied. Thank you.
6/25/2016
Lyndia A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job and great communication.
6/24/2016
Adria D. VERIFIED CUSTOMER
Vehicle Make : Ford
I picked up my 2014 Ford Focus Titanium from ABRA earlier today after it was complete and it's literally like having a brand new car all over again! It's beautiful and I am very pleased with the service! Ricky made sure to keep me updated daily, which not only kept me in the loop of my cars progress, but it also made the experience more personal instead of feeling like just a "number" among many. ABRA took their time to do the job and do it right! I am happy to have had my car entrusted to ABRA and I will forever be grateful!
6/23/2016
Clayton Z. VERIFIED CUSTOMER
Vehicle Make : Mazda
I don't think my case is unique because I have an interlock device installed in my car. I would look into some training for that down the road.
6/22/2016
Tia J. VERIFIED CUSTOMER
Vehicle Make : Lexus
The customer service was GREAT! Everyone was courteous and a pleasure to speak with...I would definitely recommend ABRA Auto to anyone I know that needs their service!! Thank all for their superb customer service.
6/21/2016
Janee B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am pleased with the auto body repair. The ABRA staff were professional and I was treated fairly. I appreciate the updates given throughout the repair process
6/21/2016
Brent H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kayla did a fantastic job
6/21/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : Ford
Cheyenne did an amazing job! Also, the repair looks great.
Thanks
Rick
6/17/2016
Li T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have many surprises after getting my car from Abra. The front bumper and light are fixed professionally. Meanwhile my car was washed and the other side of the front light was cleaned and polished to match the new light. I have nothing to complain but thank you.
6/17/2016
Heidi W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Getting in a car accident stinks - it just does. But the folks at Abra made it almost a pleasant experience! They kept me informed about the progress of my repairs every step of the way, and they went out of their way to make me feel cared about. I hope I don't get into any more accidents, but if I do, I'll definitely be back!
6/17/2016
Randall T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast, friendly service!
6/17/2016
Hollis L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The service was phenomenal Kayla is an excellent service representative she was very helpful from start to finish....
6/16/2016
Judith W. VERIFIED CUSTOMER
Vehicle Make : Honda
I thought it took too long
6/16/2016
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
This visit was a return to finish and correct work from a prior visit. We were put into a rental which was positive but the return itself was inconvenient and reflected an incomplete repair and quality control program or it would not have been released. One it was dicovered by us, Asbra was ready to repair.
Thanks!
6/16/2016
Linda M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All I have to go by at this time is what Cecelia said at time of picking up my vehicle and dropping at my location at which time I can only go by what she informed me until I heal from having surgery 2 days ago then I myself will look at the Equinox.
6/15/2016
David B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Had my bumper repaired for a minor dent now I have scratches on my trunk that look worse than it did before I took it there.
6/11/2016
Nicole D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Couldn't have asked for a better experience. From the quality of the work to the quality of the staff!!