car was deemed repaired but was making noise/vibration especially when started. Being towed o Subaru tomorrow for evaluation.
6/26/2018
Lorie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Shelley was extremely helpful and pleasant to work with. She was in communication with me consistently through the process.
6/24/2018
Deryl L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work
6/22/2018
Sherray B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was treated respectfully. I was updated daily by phone calls and text. It was such a positive experience. I will tell everyone about the great service I received.
6/20/2018
Tangee H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The process was seamless and I was constantly updated via text message what was going on with my car. My car is like new...Thanks Abra!
6/18/2018
Bilqees L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Isabelle Went above and beyond to replace the missing Elantra badge, keep me updated, and get my car back in the blink of an eye! Thank u!
6/16/2018
Jane T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carter was great to deal with he gave me the estimate on Thursday and I set up the ay to do the repairs on Friday. He kept me updated during the process. I was pleasantly surprised when I picked up my car the bill was less than the estimate and the car was washed. The girls at the front desk were helpful and friendly. I would recommend this body shop to everyone I would give you 10 stars. My 2014 Avalon looks amazing. Thanks again Carter Barnhouse.
6/16/2018
Shawn S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Isabella w the s awesome and my damaged car looks great!! Thank you Alba auto care and Isabella.
6/15/2018
Elyse M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
John provided great customer service. He called me almost daily to inform me of the status of my repairs as there were some issues with Progressive not coming up on their quote. I trust that Abras quote was very reasonable as I also had the vehicle quoted by a non contracted Progressive body shop prior to Abra and the two quotes were within $12 of each other. I appreciate John's customer service and the experience I had with Abra.
6/14/2018
Ingram F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent customer service, the entire process went extremely smoothly.
6/14/2018
Esperanza G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I’d asked the valet who picked up my car & brought the Enterprise rental if they would clear up a paint splatter on the left driver side above the tire & he said he didn’t think that would be an issue - he said they would wash thev car & vacuum the inside ( which they did!) i figured all would be covered with the $****,500 grand total- was not the case- as I was called the morning that the job was completed & told that cleaning of the paint spill issue would be at an additionsl cost to me ( which I declined) that was most disappointing to me in light of the grand total paid for the repair
6/13/2018
Joseph A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Isabelle did a great job! Thanks
6/11/2018
Kathryn B. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the valet service and the regular updates throughout the process. Also, there was a black smudge on the driver’s side of my car (not the side you were repairing) that needed to be buffed out and I had not had a chance to do it. You guys even got rid of that which was above and beyond, so my car really looked better after the repair than it did before the accident. Thank you!
6/9/2018
Mollie C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wonderful staff on the phone and in person. Great job!
6/8/2018
Carolyn B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I give you and your staff a 10. I was well pleased.
6/7/2018
Diana G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The trunk of my car needs to be aligned properly so it doesn’t shake or rattle when it opens. I was told I would get a phone call and I haven’t heard back from Carter. I hate to complain but if I would’ve known that my vehicle wouldn’t be to my satisfaction I wouldn’t have turned in the rental. I was assured my vehicle was in perfect condition and that’s the reason I turned it in but sadly someone didn’t check properly and now I’m in a bind. The biggest problem I have is that I cannot take time off from work and your technicians don’t work on a Saturday. This needs to be corrected as soon as possible please.
6/7/2018
Erika F. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very professional
6/6/2018
Harry G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Isabel Huesca did a fantastic job!! She provided timely updates and the end result was above my expectation!!
6/5/2018
Carol H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent customer and i was updated throughout my repair process!
6/5/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Honda
Isabel is the best. She knows the meaning of customer service.