My Suburban was repaired, fully & completely, a full day before I had even thought it would be ready for my pickup. While I certainly hope body work is never needed again, I know that if there is a need, it will be returned to the same location, where I received excellent service. Thanks!!!!!!!!!!!!!!!!
8/21/2014
Linda K. VERIFIED CUSTOMER
Vehicle Make : Ford
THANK YOU FOR THE TEXT MESSAGES KEEPING ME INFORMED ABOUT THE PROGRESS. I ALSO REALLY APPRECIATE DANA CALLING ME TO LET ME KNOW THE PROGRESS AND GIVING ME THE OPPORTUNITY TO ASK ANY QUESTIONS. MY TRUCK LOOKS GREAT. THANK YOU SO MUCH FOR DOING A GREAT REPAIR JOB FOR ME !!!!!
8/16/2014
William C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I liked getting the text message updates!
8/13/2014
Carolyn M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Andrew handled my service needs positively.
8/12/2014
Leigh R. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was outstanding! Bruce was very helpful and always kept us
In the loop as how progress was coming with my car. So far my car is running
Great
8/8/2014
Rebeccah S. VERIFIED CUSTOMER
Vehicle Make : Honda
We are not pleased with the quality of the work. I will be bringing it back to be looked at on Monday.
8/8/2014
Cindy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful and kept me up to date with the repairs on my car.
8/1/2014
Andrew D. VERIFIED CUSTOMER
Vehicle Make : Kia
I loved the text messages I received to keep me updated...and they were funny. ☺ The work done was excellent and fast!
8/1/2014
Richard H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very pleased with the experience, was very happy when I got my
truck back and found the scratches on the side of the truck had been buffed out. This was over and beyond what I had expected,
way to go. I do hope that I never have to use your services again but if I have to you will be the first people I call.
7/31/2014
Shelley S. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job- and I appreciate the prompt return of my car. Thanks!
7/31/2014
Janie Y. VERIFIED CUSTOMER
Vehicle Make : Nissan
Love working with Dana.
7/31/2014
Timothy R. VERIFIED CUSTOMER
Vehicle Make : Ford
Dana and his crew are top notch! The repairs they made to my car were nothing less than stellar. It was a huge job and they handled the reconstruction like absolute pros.
Thank you so much.
7/26/2014
Jeff B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone I dealt with was friendly, courteous and professional. I hope not to need bodywork again, but will return to Wilburn if I do.
7/19/2014
Gerald G. VERIFIED CUSTOMER
Vehicle Make : Ford
Dana was awesome from the moment we walked in the door to the time we got our truck back! He always kept us informed on the progress of the repairs & was always very profession & very nice! We give the whole experience a 10 out of 10.
7/18/2014
Jon M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Liked the daily texts.
7/16/2014
Chuckie A. VERIFIED CUSTOMER
Vehicle Make : Saturn
Did a great job
7/3/2014
Kevin P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great team and good communicators
7/2/2014
Christopher A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job on repair. Looks like nothing ever happened.
7/2/2014
Brian F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The staff at concord nc is amazing. From the moment I walked in I could feel the compassionate & understanding personalities that the office staff have. Upon leaving my car for repairs I find out the manager Duke would be personally handling my repairs. What a great person he is. From daily updates to his willingness to answer all my questions at delivery, he truly took a horrible experience for my family and turned it into a memorable one. I almost felt as if I was glad I had damaged my car just to get to meet him. He made me feel like I was the only person that existed , and I'm sure mine was not the only car there at the time! Abra could not find anyone better to perform the managerial position than him.
The gentleman that fixed our car must be a very meticulous person as well. No detail was overlooked. The car looks great. With a team like you have in concord it is no wonder abra is so successful . I commend them all, and I hope abra does as well, for a job well done!