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Real Reviews from VERIFIED CUSTOMERS
Milciades J. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank
2/13/2018
Catherine B. VERIFIED CUSTOMER
Vehicle Make : Honda
Bruce was great!
2/5/2018
Brian C. VERIFIED CUSTOMER
Vehicle Make : Ford
Incredibly smooth process. Fantastic quality work. Impeccable attention to detail. Thank You!!!
2/3/2018
Cindy L. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job on my car and was done in just a few days
2/3/2018
Darrell R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very timely and professional!
2/1/2018
Michael J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was nice and professional. Communicated well also
2/1/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeff Laica, Robin and Karen and everyone else were great to work with, always keeping me informed on the progress of my vehicle's repairs.
1/27/2018
Ryan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people at Abra were very communicative and made the process as painless as possible. After initial inspection, their work seems to be top notch as well. I will be able to tell later if everything seems normal and in pre-wreck condition as far as performance goes. I would recommend them to others.
1/27/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Jeep
The staff was friendly and the job was three days to do and it only took them two days to complete so I was happy about I would recommend them to friends to use them !
1/25/2018
Tamika D. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great customer service and great turnaround time on getting my vehicle repaired
1/20/2018
Rudy B. VERIFIED CUSTOMER
Vehicle Make : Ford
They were great ! Every aspect of my experience was good and I really appreciated them cleaning my truck inside and out ! They rock !
1/19/2018
Margaret F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great autobody work. I was promised a completion date and the shop ran several days over. Their reasoning was that they didn't have staff. A completion date should not be promised unless the company can deliver. The back of the business card even states timeliness is their speciality. I spent $250 out of pocket on a rental car due to their untimeliness. I will not be back. Thanks.
1/13/2018
Joshua W. VERIFIED CUSTOMER
Vehicle Make : BMW
Customer service was great and car looks like new! Very satisfied!!
1/12/2018
Christine J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you to your team for such professional and timely service. I really appreciated all the text, calls and emails to keep me updated. Great job!
1/12/2018
Anne-marie F. VERIFIED CUSTOMER
Vehicle Make : Mazda
It was an absolutely painless experience. My car was completed quickly and the restoration is spot on. Everyone was a pleasure to deal with. I am so glad I chose Abra. THANK YOU!!!
1/6/2018
Wanda R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The only problem I had was that the call center set up the appointment when I called the local shop but when I took my car in the next morning at the time of my appointment the local shop didn't have any information regarding my appointment. Thankfully, they were graciously handled my information quickly and got me on my way to work in a timely manner.
1/6/2018
Susanne A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Wonderful experience. Thanks for everything!
12/30/2017
Steven C. VERIFIED CUSTOMER
Vehicle Make : Ford
At no time was I informed of the estimate nor an estimated time for repairs even though both were asked for on Tuesday when I brought the car in since my son lives temporarily in Georgia and I needed to provide him insights as to whether it would be ready when he came back at the end of the month. Vague update text never answered my questions. That vagueness is my greatest issue.
12/29/2017
Sandra P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The gentleman that checked me in was professional, thorough and timely. I got 4 calls about the check. The last call I asked the person to put a note in my file That the other ins co said they had covered the check and I would be there at 5, please put note in my file. I came in and gentlemen said do you have the check. Then he didn’t walk me out to see the bumper and ask me if I was satisfied. So I walked out alone and came home to inspect the new bumper. Seems someone would have checked the car with me. Thanks.
12/28/2017
Joel C. VERIFIED CUSTOMER
Vehicle Make : Subaru
I'm completely satisfied
12/26/2017