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Real Reviews from VERIFIED CUSTOMERS
William M. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service
6/14/2019
Christina C. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very satisfied with there work. They keep me up to date with all aspects of the repair. I would recommend them to anyone everyone. Best service I have ever had.
6/13/2019
Maurice K. VERIFIED CUSTOMER
Vehicle Make : BMW
They took great care of me kept me updated on my car every step was documented on the parts paint and a time line for completion. Even during pickup they cared about making sure my car was right. Thank you guys and ladies for your commitment too great quality service
6/7/2019
Nancy K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Done a beautiful job thanks so much
6/4/2019
Timothy S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service, excellent work done.
6/2/2019
Kathleen L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff that worked with me were wonderful. They were friendly respectful and helpful.
6/1/2019
Leroy G. VERIFIED CUSTOMER
Vehicle Make : Ford
I was kept informed throughout the entire process. Awesome job on the vehicle repair.
5/28/2019
Robin D. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and helpful.
5/28/2019
Karen B. VERIFIED CUSTOMER
Vehicle Make : Ford
My only negative experience was the text saying my car is ready and it wasn't. & Redo on a smudged paint spot. They made it right & all is well. Change or educate your customers on the final text issue
5/19/2019
Timmy I. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you for the best service with no problems. I will back again.
5/18/2019
Sarah H. VERIFIED CUSTOMER
Vehicle Make : Saturn
Job was well done and the team went the extra mile so I could pick up my vehicle after work instead of early the next morning. They haven’t put the pin stripe back on yet because they wanted the paint to be drier but they said they would send someone out to do that soon. The only thing that was somewhat of an issue for me was that I was quoted a 5 business day turn-around but it took 7 business days. (Dropped off early Wednesday morning and picked up Thursday after work the following week) Not that big of a deal but it could’ve been had my trip to DC not gotten postponed. Thanks!! Overall good experience...friendly people and it’s clear they want to do right by their customers.
5/17/2019
Rodney P. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs look great and y'all made the process seamless!
5/11/2019
Michael G. VERIFIED CUSTOMER
Vehicle Make : Buick
I would recommend to any of my friends family to do work on their vehicles. Thanks
5/9/2019
Robert C. VERIFIED CUSTOMER
Vehicle Make : Acura
Awesome service and awesome repair work. Will definitely use them again if/when the need arises.
5/6/2019
Lawrence B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car was not repaired correctly
5/1/2019
Rachel S. VERIFIED CUSTOMER
Vehicle Make : Mazda
The receptionist was curt and accusatory when I came to pick up my vehicle. I realize there was an error in my automated text, but the way she spoke to me wasn’t necessary and deters me from wanting to come back. Though the work performed on my vehicle was exemplary! Kudos to those who “do” their job. A little coaching on customer service is needed for the main receptionist. Sad thing is I think it’s the same woman who’s been there for years. Not optimistic about change.
4/26/2019
Meg A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very satisfied
4/26/2019
Roland B. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job !!!! I would come back for other repars
4/26/2019
Betty K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Did a wonderful job..
4/26/2019
Gabriela M. VERIFIED CUSTOMER
Vehicle Make : Honda
I THANK all the Abra team from Belmont N.C. I'm very pleased and satisfied with the repairs of my CRV. A very special thanks to Fron Desk customer services. Mrs. SHAYNE. She is a very nice, sweet And excellent. I will recommend my friends to Abra. Abra is a very nice and efficient place. Thanks again.
4/26/2019