The drop off process, getting a rental vehicle, and the frequent updates via text made me feel very comfortable throughout the whole process. The customer service was excellent. And the repairs look awesome! We will definitely recommend this shop to family and friends!
1/21/2017
Antonia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated all of the updates while my car was being worked on. The staff was friendly and professional. While having a damaged car isn't the best news they made it as pleasant as possible.
1/18/2017
Tressa W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work in a timely manner
1/15/2017
Ashley M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Text updates were helpful. Staff courteous and professional; exceeded expectations by also cleaning and vacuuming. The residual glue from tape that had been on my window was even cleaned off which was particularly nice; I'd been putting that off. I wasn't thrilled with the location on Albemarle. It's difficult to get to.
1/13/2017
Susan O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service!
1/12/2017
Katie W. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice dudes. Easy to get taken care of. Wish I could have gotten scheduled quicker.
1/12/2017
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always a pleasure when dealing with the staff in every aspect. Thanks for a job well done on my car.
1/12/2017
Tujania W. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome job, even though there was a misunderstanding. Thanks guys!
1/10/2017
Scott L. VERIFIED CUSTOMER
Vehicle Make : Jeep
The service was excellent.
1/7/2017
Brenda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Abra sent me text messages letting me know how the work on my car was going. If I had any questions they were there to answer. Good customer service, my car looks great again
12/23/2016
Shannon B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for fixing my car , it's looks like a new car
12/21/2016
Jewel J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff was extremely helpful and keptme informed each step. I would recommend them to anyone!
12/15/2016
Ahmed S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and total satisfaction. I would recommend to everyone in future .
12/8/2016
Joevanne E. VERIFIED CUSTOMER
Vehicle Make : Nissan
I did not expect for my car to look as if though nothing had happened to it :) my car was clean and vacuumed on the inside which was a surprise. The customer service and communication about my vehicle while it was being repaired was great as well! Thank you ABRA!
12/3/2016
Luke E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
A) I don't have my car back so I don't know why you would send a end-of-job survey, B) ABRA has had my car for 32 days and counting for a job which I was told would take 4 days, C) you really should call the shop and learn more about my experience. Finally, I remain optimistic that the car will be - eventually - done and done correctly for the correct cost.
12/1/2016
Francisco I. VERIFIED CUSTOMER
Vehicle Make : Honda
Your text messages on the status of my repair were great.
Keep up the good work!!!! Thanks!
12/1/2016
Deborah C. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a pleasure to have my car repaired at Abra. Everyone was very helpful and answered all my guestions . The repair was done perfectly. I would recommend them . Thank you Deborah C
11/26/2016
Tandra J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with my experience with Abra auto Body &glass, wouldn't change a thing, text,telephone calls with keeping me informed was very much appreciated. Thank for doing such a great job.