Your facility did a FANTASTIC job on our car. We had the unfortunate experience of hitting a deer 6 days before we were to leave on our vacation. You kept us well informed each step of the way every day on where you were at with repairs. And to our amazement our car was fixed and ready to go the morning of our vacation. Thank you so much for your service! Job well done!!
9/6/2014
Debra B. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff is very friendly, knowledgable and customer service oriented.
I received frequent updates on the progress of my car repairs (both text and
phone calls) which I appreciated. Laura Beeles really goes the extra mile for
her customers. I will definitely be a repeat customer and will recommend this shop to my friends.
9/5/2014
Amber S. VERIFIED CUSTOMER
Vehicle Make : Kia
As a customer service rep it was refreshing to deal with a company that had good customer service and that made it a point to stay in touch and keep me updated throughout the entire repair process.
8/23/2014
Paul L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service. Thanks.
8/20/2014
Jeffrey F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Maryville Illinois Team has provided top tier service for many years. The name may have changed, but the quality has remained the same. That is why I will come back, and refer others!
8/19/2014
Mark J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The quality of work was first class and customer service was the best I have ever seen.thanks
8/16/2014
Vincent W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great repair service, customer service, and overall experience. Would definitely recommend to others. It was amazingly quick!
8/8/2014
Mark Z. VERIFIED CUSTOMER
Vehicle Make : Audi
The car looks great and they delivered it back much cleaner than I took it. Larry is the reason I continue to get my work done here, he always goes out of his way to make my experience great. I don't remember her name, but the young lady that handled the paperwork was also friendly and efficient.
7/6/2014
Richard O. VERIFIED CUSTOMER
Vehicle Make : Chrysler
COMMUNICATED VERY WELL
7/3/2014
Geoffrey C. VERIFIED CUSTOMER
Vehicle Make : Pontiac
ALWAYS FRIENDLY & COURTEOUS...DO GREAT WORK !
LARRY STROBEL & THE ENTIRE STAFF ARE TO BE COMMENDED !
7/1/2014
Jason P. VERIFIED CUSTOMER
Vehicle Make : GMC
From initial contact to driving home the experience was the best I have ever had. Emily was so cheerful on the phone and in person. The turn around time to get truck fixed was way shorter than I thought it was gonna be. And detailing the inside of my truck, when damage was on outside, was a great personal touch
7/1/2014
Michelle O. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very curteous and helpful.
6/30/2014
William G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Friendly & accommodating!
6/19/2014
**** G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very happy with my repairs and very impressed with friendly staff and daily updates. Very clean.
6/16/2014
Cynthia C. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Thank u so much for being so quick and efficient! I have found a lot of the time-companies simply don't care to do their jobs-you constantly have to keep on them just to get them to do what they promised! Thanks again and I will definitely recommend you to everyone. I am a hairstylist so have many customers to tell and trust me, I do that to the good and also when something is bad!
6/14/2014
Bill S. VERIFIED CUSTOMER
Vehicle Make : Ford
Wheel was a perfect match for my vehicle, and it was cleaned spotless. Laura Beeles was super nice!
6/14/2014
Margie N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The folks at Abra couldn't have been nicer. They kept me in formed every step of the way. My car looks like brand new.
6/14/2014
Lydia O. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great repairs and customer service
6/12/2014
Church F. VERIFIED CUSTOMER
Vehicle Make : Ford
We only had a small issue that was taken care of promptly. However, the fact that our van was washed, vacuumed, and the windows cleaned, was an exceptionally pleasant surprise and way over and above the scope of work. Thank You Abra for your detail to customer satisfaction.
Sincerely
Bob Frank
Trustee Chairman
First Baptist Church
Collinsville, Il.