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Real Reviews from VERIFIED CUSTOMERS
Sandra K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very professional and helpful. I will continue to use your company for any future repairs.
1/26/2019
Rodney K. VERIFIED CUSTOMER
Vehicle Make : Toyota
You provide a quality product at a fair price.
1/19/2019
Amber G. VERIFIED CUSTOMER
Vehicle Make : Toyota
ding in passenger side door that wasnt there when brought in. paint is rough to sight and touch. ****-****-xxxx
1/5/2019
Janet S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very expedient and cleaning was a nice surprise
12/14/2018
Jillian K. VERIFIED CUSTOMER
Vehicle Make : Ford
You missed pinstriping and hooking the power mirrors back on
12/14/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really apreciate the staff and their efficiency and friendliness!
12/11/2018
Ariel J. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was amazing
12/6/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very efficient and professional!
11/27/2018
Loretta S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was so nice. I was treated with such courtesy and I must say Lenny was fabulous My car turned out perfect and I am so happy. I’m so glad I came there.
11/24/2018
Karen K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I think it took a long time to get my car back but, what really bothered me was the fact that I wanted to go to Toyota collision because I had a Toyota and I wanted to get a rental from them so what would make the process easy for me. And I was told that I cannot get a car because I have a dog and they don’t rent cars to people with dogs. My dog is 10 pounds she sits in a car seat she doesn’t roam around the car and she doesn’t shed. It’s really ridiculous. People come in and pick up cars all the time they don’t tell you they have a dog or that they smoke. Many people have dogs and if you think for one minute that if they had to take your dog Or wanted to take the dog with them in the car that they would do it and you didn’t know about it I’m sure it happens all the time.
11/14/2018
Karen B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very appreciative of the way I was kept informed during the whole process. Thanks!
11/10/2018
Laura S. VERIFIED CUSTOMER
Vehicle Make : Nissan
At every point in the lengthy process of accident repair, there was good communication, accommodating helpfulness beyond the ordinary, and friendliness. I have been so very pleased and grateful with the 5 or 6 different relational connections at Hanover Collision. And my car is beautifully repaired, which is primary, of course, but feels almost secondary to the great experience! I will always highly recommend Hanover Collision.
11/1/2018
Elva B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was speedy and complete. I appreciated the tech keeping me informed of what else was found on the vehicles so that we could get that straightened out as well. No thoroughness of the work is greatly appreciated. Thank you
11/1/2018
Andrea C. VERIFIED CUSTOMER
Vehicle Make : Subaru
So far, the repair turned out fine, as I expected. The timing and lack of communication was questionable. I was lucky enough to not have to utilize a rental car, but I can’t imagine everyone would have the same ease I did personally. I’m not sure the point of the text system, if it isn’t actually accurate. I’d gladly explain more of my timing and communication concerns if contacted. As of now, I plan of explaining these same concerns to my insurance company as it was a huge hassle I’d love to save others from enduring.
10/30/2018
Marie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The bumper is still popping away from the front fender. I just looked at it this evening! Call me to schedule another appointment to fix it correctly.
10/20/2018
West B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Team was great! Friendly and helpful.
10/17/2018
Gene M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was very well handled with my car repair !
10/16/2018
Robert F. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle looks great thank you!
10/13/2018
Westley H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome!!! Thanks
10/7/2018
Kim B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Call me I will explain
10/2/2018