The text messages about the progress being made, etc are very timely and eliminates much of the stress of "What's happening. Cool beans!
10/7/2017
Cheryl G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was good but the car and windows were a mess when I got in to drive home. Might want to take a little more time washing it.
10/6/2017
Henry M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Chris and the office team were very helpful and easy to work with. Everyone I dealt with had a great attitude. Thanks to all.
10/5/2017
Stefanie Y. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
AMAZING! You guys were awesome! Shout out to both GINA and NICOLE! I really really appreciate you guys and it was lovely working with you guys! :) Thank you again & Nicole, thank you so much for getting that price down, you the real MVP!
9/30/2017
Daniel A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very satisfied with the work done. Looked great.
9/30/2017
Theresa G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Gina rocks!! And, I appreciate the communication along the way. And, you detailed our car! Unexpected and a lovely surprise! Thank you!!
9/30/2017
Mary Jo. VERIFIED CUSTOMER
Vehicle Make : Subaru
Dust nibs had to be sanded out because I called attention to them when I arrived to pick my car up, and there is still at least one there. Detail of car was sloppy. Mats were wet, car was wet on exterior, and interior was not wiped down.
9/29/2017
Paul T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work done by fix auto looks good. I picked up the car yesterday (9/27). However, I rate service as 9 out of 10. Lost one point because went to pick up the car on 9/27 and I had noticed that my rear tail light wasn't fixed; the fix auto team missed that repair. The fix auto team had already ordered the part, but forgot to fix the rear tail light. They immediately went to replace the part, however I had to wait an extra 15 minutes at the fix auto office for the team to do the labor. Other than that, no issues. Thanks team.
9/28/2017
Katelyn R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Prompt communication, easy service and scheduling, flexibility with payment. Plus, detailing of my car was a nice surprise!!
9/23/2017
Kathleen O. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am amazed with the quality of your work and your keeping me abreast of the status of the work on my car. The quality of your work is excellent, matched only by the quality of the people you hire. Everyone was more than kind and thoughtful. Keep up your good work. Kathleen
9/22/2017
Vincent D. VERIFIED CUSTOMER
Vehicle Make : Acura
Job well done
9/19/2017
Sara B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for getting my car to me (and an Enterprise representative to pick up the rental) when I could not pick it up.
9/16/2017
Julie S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The woman who checked me out is very friendly, efficient and great at her job!
9/16/2017
Behar.rena Behar,dana. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Gina Adams was great!!!
9/15/2017
Joseph V. VERIFIED CUSTOMER
Vehicle Make : Toyota
good customer service
did a great job repairing my vehicle
thanks so much!
9/8/2017
Tristan A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome staff and quality service as always! Thanks Gina for the comic relief today!
Sincerely,
Tristan
9/8/2017
Charles J. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciate Gina's efforts to get us in in a timely fashion. The pick up was a bit challenging (we got the wrong invoice....but right car!), but all in all, things went well. I do think that your efforts to stay connected and communicate w customer were great. Thank you.
9/5/2017
Meaghan H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Smooth and easy communication. Thanks for making everything so painless!
9/2/2017
Karin H. VERIFIED CUSTOMER
Vehicle Make : Honda
Gina was WONDERFUL to work with. Thanks for always keeping me updated on how my car repairs were. Much appreciated!
8/27/2017
Hill.linda Jean. VERIFIED CUSTOMER
Vehicle Make : Ford
I didn't feel I was properly appraised and kept up to date on the progress. After two weeks, I had to call to find out. Then, I felt when I did so, there was a lot of scurrying and a sudden effort to get the job done simply because I called to make the inquiry.