The LTZ logo was left off of my grill. Communication was not clear on when to drop off my truck. I felt there was disorganization. Everyone was nice and my teuck was washe'd when I picked it up.
5/4/2016
David H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You all were very professional and did your best to get my truck fixed in the alloyed time and I greatly appreciate that.
5/4/2016
Roosevelt P. VERIFIED CUSTOMER
Vehicle Make : Ford
They failed to repair or damaged the front grill. It's only a small crack, but it's too early to say whether or not I'm satisfied with the work performed.
4/30/2016
Zachary S. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the extra care the Lacey Fix Auto team took while fixing our vehicle. We picked it up and it was washed, all the scratches were buffed out, our vehicle looked significantly better than before it was hit! They even vaccumed my floors, which I applaud- I'm don't keep the cleanest of vehicles. I'm not sure if this is an added amenity of all auto care facilities, but I appreciated the TLC and how quick they were able to return it back to us. Thanks again for your hard work! I will recommend and use this location for all our future auto body needs! -Breanne Swarts
4/22/2016
Andrew N. VERIFIED CUSTOMER
Vehicle Make : Audi
Beautiful work!
4/15/2016
Doreena B. VERIFIED CUSTOMER
Vehicle Make : Honda
Like the text updates.
4/5/2016
Shirley T. VERIFIED CUSTOMER
Vehicle Make : Oldsmobile
Great job ????
4/1/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fix and there crew did an awesome job James was great to deal with
3/19/2016
Robin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job on repairing outside except we forgot to replace the broken headlight. They forgot to put a blue tooth microphone in so they sent me to Cartoys to get a new one. Unfortunately, they couldn't get all the cigarette smell or stains out of the interior so I think I'll have to take the car to a detail shop.
2/12/2016
Brandon R. VERIFIED CUSTOMER
Vehicle Make : Kia
Grear service! Thanks!
2/6/2016
Gregg V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had my first experience with Fix Auto via an insurance claim. I was very impressed from start to finish. The only thing that ALL COMMUNICATION was addressed to my husband when a) it was my car, b) I brought it in, c) update emails were sent to me--but addressed to him, and d) I picked the car up. It felt sort of 1950's style sexism. There has to be a way to not make everything addressed to him. It's kind of old-school and a turn off.
1/23/2016
Philip N. VERIFIED CUSTOMER
Vehicle Make : Toyota
the driver side door window are not right. everything else was fix great.
1/21/2016
Carol C. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car looks great! Thanks again for another excellent repair job!
1/21/2016
Kathryn S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for your wonderful work and great customer service.
1/9/2016
Santa Monica. VERIFIED CUSTOMER
Vehicle Make : Subaru
Larry was attentive and cared about our car needs!
12/23/2015
Wayne T. VERIFIED CUSTOMER
Vehicle Make : Honda
Wow lots of extra work was involved.
Not only body damage.
As I was informed during the repair.
Thanks Wayne
11/17/2015
Helen B. VERIFIED CUSTOMER
Vehicle Make : Nissan
You all did a very good job. I'll recommend your company to anyone who may need your service. Thanks so much the great job.
11/13/2015
Paul B. VERIFIED CUSTOMER
Vehicle Make : GMC
Looks nice. Only minor concern was that the weather stripping on repaired door is cut and hanging down.