Everyone was very helpful and kind through this process. All of my questions and concerns were answered in a timely manner and my car repairs look great!
10/9/2015
Jack B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a Great Job
Thanks Jack B
10/5/2015
Javier T. VERIFIED CUSTOMER
Vehicle Make : Honda
thank you for your amazing customer service. I am profoundly satisfied, you guys did such a beautiful job on my bumper cover. thank you
10/1/2015
Brian R. VERIFIED CUSTOMER
Vehicle Make : Honda
Above and beyond. Car was not only fixed, but cleaned as well. Thanks
9/26/2015
Maurice M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service and the service was fast.
8/19/2015
Jorge C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Just one minor problem but besides that it was great
8/14/2015
Leslee A. VERIFIED CUSTOMER
Vehicle Make : Kia
Horrible customer service. Told me when I dropped the car off it would be done the following Thursday or Friday. Then friday they say monday, Monday they say tuesday and Tuesday they say wednesday. Had my car more than twice the length of the estimate. Consequently my daughter was forced to take her driving test in an unfamiliar vehicle. Poor communciation and lack of integrity. I was told work on my car would begin the day I dropped it off but I am fairly certain that it was simply pushed to a back burner. The damage was not extreme or extensive. If there was a legitimate reason for the added time I should have been informed ahead of time, not just a text each day when i was supposed to pick it up. The damage to your reputation is done and no remedy short of refundimg my payment would prompt me to give other than extreme negative reviews of the company.
8/13/2015
John R. VERIFIED CUSTOMER
Vehicle Make : Honda
Car kept getting delayed and was promised over 7 business days late. Please do not make any promises to finish the car that you cannot keep, because I felt like I was strung along.
8/13/2015
Julia F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly and courteous staff. Very professional work.
7/26/2015
Joseph L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Flaws in paint finish. Fish eyes on rear door and paint chip and scratches that were not present when dropped off. Also over spray or chemical spots on aluminum tool box, clear rear floor mats lost.
7/26/2015
Anette D. VERIFIED CUSTOMER
Vehicle Make : Volvo
Not a single complaint. Service was great.
7/21/2015
Dawn K. VERIFIED CUSTOMER
Vehicle Make : Toyota
You made it very easy for me, quality work, fair and honest pricing, rental car ready for me, thank you and GEICO for the express service.
7/11/2015
Devin P. VERIFIED CUSTOMER
Vehicle Make : Harley Davidson
Tony did a fantastic Job repairing my motorcycle. He kept me informed of the progress all the way through. He put a lot of effort to make the bike look great.
7/7/2015
Sonja J. VERIFIED CUSTOMER
Vehicle Make : Honda
The team was helpful while explaining the work done. I received my car a day sooner than the initial estimated day, so that was nice. The car looks great. (it still smells like paint. How long does that last? The car is 2 months old and has lost the "new car smell") the reason I was there in the first place was due to a hit and run in a parking lot, so Marc and the rest of the people I interacted with there helped make a crummy situation a bit better. They were helpful and nice.
7/2/2015
Jose G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did a great job and keeped me up to date every step of the way.
6/26/2015
Cynthia R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff was awesome thank you so much for going the extra mile for me. I am happy with my car. I like the updates on my phone that's was neat. Great service and friendly
6/24/2015
Rebekah C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris was in contact with me before y first appointment and communicated with me the entire time and made sure I knew what my options were. Mark was excellent with time. He knew I was paying out of pocket for a rental and took extra steps to assist me. I couldn't ask for a better experience with the help I got with the rental, the constant communication and the ease of every detail your team took care of for me. I'm a single mom with a baby on my hip, and your tea treated me like I was their most important customer.
6/20/2015
Sydney K. VERIFIED CUSTOMER
Vehicle Make : Scion
Great service but most importantly
Amazing customer service
5/31/2015
Korina K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks great, not just the body work and paint job but returned cleaner inside and out then I dropped it off. Every member of the team greeted me with a smile. Great customer service