Overall my experience was good. However, my car experienced some delays and I was not notified of them. It wasn't until I called to check on the status that I was i formed that an additional day would be required. Same applies for when my car was ready - I had to call to find out. I encourage your team to work or improve communication with customers.
2/24/2017
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Scion
It was very fast and efficient and convenient.
2/16/2017
Shelley R. VERIFIED CUSTOMER
Vehicle Make : Ford
I felt comfortable,they was nice and listen to what i had to say and they kept me informed of everything that was going and done to my car. It was just a real pleasurable experience and I will come back if I had to and suggested to my friends to come. They was real nice
2/11/2017
Lakesha M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quick, professional service.
2/10/2017
Sarah B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very much appreciated the updates of the repair progress and the professionalism of the staff After dropping my car off to be repaired left feeling it was good hands.
1/31/2017
Mariell J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They repaired my car, and freshly painted it. The car looks better than it did the day I purchased it. Two thumbs up????????
1/28/2017
Min G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything is good
1/27/2017
Christiana A. VERIFIED CUSTOMER
Vehicle Make : Jeep
It looked new again
1/10/2017
Annette R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was constantly receiving u pdates. Excellent service.
1/8/2017
M T. VERIFIED CUSTOMER
Vehicle Make : Toyota
More timely updates regarding completion of the job
1/4/2017
Betty M. VERIFIED CUSTOMER
Vehicle Make : Nissan
No complaints at all from start to finish! Excellent customer service
12/28/2016
Pamela M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
All the personnel very friendly and supportive and everu was on time. I'm deaf and it wasn't a problem for them. Thank you!
12/24/2016
Yvette R. VERIFIED CUSTOMER
Vehicle Make : BMW
great Job
12/21/2016
Tammy F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks great and everyone was extremely polite!!
12/21/2016
Robert L. VERIFIED CUSTOMER
Vehicle Make : BMW
Timely too
12/20/2016
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Derek was great. So was Geico.
12/6/2016
Martha T. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was very fast service. Everyone was helpful. Thank you!
12/1/2016
Karl G. VERIFIED CUSTOMER
Vehicle Make : GMC
Repairs were first class. Wouldn't have a clue as to where the damage had been
11/30/2016
Denise M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything went well I am very pleased with the outcome. Thanks Ourisman Dodge!