My vehicle is not running properly. The body work looks good but the mechanical work is unacceptable. The vehicle does not accelerate properly. When pressing the gas from a stopped position the RPMs are raised, but the car does not immediately respond. This was not an issue prior to my accident. I brought it back and the employee informed me they needed to reset something related to the ECU which improved the high idling and the vehicles ability to shift gears smoothly when speed increases while already moving but this action did not completely fix my issues. It still performs horribly when accelerating from a stopped position. I would like to bring it back today to be fixed properly so I can have it back before the work week begins on Monday.
6/9/2018
Crystal H. VERIFIED CUSTOMER
Vehicle Make : Audi
Good update on the status of the repairs.
Good dealing with insurance company to make sure the proper repairs were made.
6/7/2018
Devonne Jamile. VERIFIED CUSTOMER
Vehicle Make : Honda
Very knowledgeable and friendly throughout the whole process.
6/6/2018
Jolina V. VERIFIED CUSTOMER
Vehicle Make : Dodge
The people at fender mender was all very nice and helpful throughout the entire repair. Enterprise rental car was a whole different story though. If for any reason I ever need a car repaired again I will use the guys at fender mender in goose creek. They were all awesome
6/5/2018
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Lexus
We were very impressed with Fender Mender thank you so much
5/24/2018
Monika C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very happy getting the updates on the progress of my repairs. The whole staff was very professional,and I will definitely recommend Fender Mender!
5/21/2018
Tara P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate the communication with texting. Thank you for a good experience.
5/21/2018
Janet J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fender Mender made this experience painless. I was kept informed thought the process. My car was repaired in a timely manner. And everyone there was super friendly. They even assisted with my rental car. I was very pleased with Fender Mender. I will definitely recommend them to my friends and family.
5/21/2018
Anna P. VERIFIED CUSTOMER
Vehicle Make : Kia
Fast and kept me informed of the progress.
5/5/2018
Tusharkumar P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good and nice ????????
5/5/2018
Crystal And. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a very good job
5/3/2018
Danielle F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service and amazing job on the car. Looks brand new
5/3/2018
Janie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate how you took extra time to tell me what will be done to repair my car. And your frequent email letting know the progress being made to complete the repair job.
4/28/2018
Gary H. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent job team
4/24/2018
Amanda W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very nice, and extremely helpful!
4/19/2018
John S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent job, very satisfied with the time it took to repair the van. 100% very happy
4/13/2018
Lauren E. VERIFIED CUSTOMER
Vehicle Make : Ford
I was really impressed with how fast my car was finished. It was done more than a week ahead of estimated time. The staff were friendly and professional.
4/13/2018
Laura G. VERIFIED CUSTOMER
Vehicle Make : Ford
A phone call detailing the repairs to be made in advance would be helpful. It's only an account to you, but it's years of hugger monthly insurance payments for your customers.
4/11/2018
Carla H. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Such a great staff. Everybody was so accommodating and so professional. I would highly recommend Fender Mendwr to all my friends and family