I wanted to say Thank You to Heidi and her entire team. They made the whole process painless and we’re ready, willing and able to go the extra mile to ensure I had a wonderful experience. I hope I don’t have to repair my car again...but if I do I know where to go! Martin’s Collision...thank you all!
3/30/2018
Gwen C. VERIFIED CUSTOMER
Vehicle Make : Subaru
This is the third time one of my cars has been expertly repaired by Martins Collision Center. Every time, my car and I received superb care. Martins has perfected the customer care process. I was contacted less than 24 hours after my claim was submitted. An estimate appointment was set at my convenience. Mike, who handled the proposal, was thorough and gave me as much detail as I requested. The rental car company picked me up and dropped me off at Martin's. Heidi sent me text updates on the progress. The entire process was smooth, quick, and expertly handled right down to the gentle reminder Jackie gave to fill up my rental before I returned it. For all three visits I saw the same people. There was no turnover of personnel. Everyone who I came in contact with was extremely polite and professional. My car looked amazing after the repair! I can't thank this amazing group of people enough for the kindness and care I received for an, otherwise, traumatic experience.
3/30/2018
Paul S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
We were promised our car on 3/28/18 and it was done on 3/23/18. The car looks fantastic. Thanks for a job well done.
3/23/2018
Lori B. VERIFIED CUSTOMER
Vehicle Make : Kia
An absolutely splendid experience, everyone was so nice and the finished the job right on time. I couldn’t ask for better service. Martin’s Collision Center is THE best!
3/22/2018
Todd H. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service was excellent! Todd was very helpful, worked with me and kept me completely informed throughout the entire process. My Subaru outback drove and looked better than before the accident. I highly recommend Martin's to everyone. I wish more businesses operated as fairly and well as Martin's.
3/22/2018
****G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fast and efficient, work look professional and car was clean will definitely recommend Frieda and will come back.
3/16/2018
James V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service and workmanship!
3/9/2018
Imilce B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
KEEP you the great work....Though we were rearended and not at fault, we would have never known about Martins Colision Center...Great Work and customer service! I will recommend Martins Colision Center to anyone and tell everyone they should bring their cars here instead of the dealer!
3/9/2018
**** J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Service was exceptional and quick! My car looks brand new. Everyone was professional and communicated along the way.
2/10/2018
Liberty Mutual. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great shop and communication
2/10/2018
Steve S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good work and in a reasonable time
2/8/2018
Svetlana M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dear Martins Collision Team,
Thank you again for your business! We appreciate great service and excellent communication. With your knowledge and experience our Toyota looks brand new again!
We will definitely recommend you.
Best Regards,
Musin's Family and Toyota "Snowflake" :)
1/26/2018
Monique C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Clear and concise explanation of what and how things were being handed. Text communications with information about every step of repair. Easy drop off and pickup. Every one I meant was very polite and accomadating.
1/25/2018
Ryan A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was very good and the texting of updates and status was great. Also, when the vehicle was scheduled to go in for repairs, Martins called enterprise for me and setup a vehicle reservation.
10 out of 10
1/19/2018
Sarah N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Heidi is amazing.
1/11/2018
Muhammed M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great work and amazing customer service.
1/10/2018
Beverly B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional company, friendly,fast service. Would highly recommend Martin's collision to everyone
12/28/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are so impressed with Martin’s Collision Center. My RAV4 looked awful when I took it to Martin’s. I picked it up today and it looks just beautiful, looks brand new. The customer service is so wonderful. I received a text message about the Progress just about every day they had my car. Thanks to Heidi for your texts, enthusiasm and friendliness. Martin’s is the best!! Jean McClanahan
12/21/2017
Ashley K. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazing job...amazing staff....thank you for making it a seamless process