Thank you for the consistent updates. Special thanks to Jerry. Hewas amazing. I will definitely recommend Service King. :)
7/26/2015
Dawn D. VERIFIED CUSTOMER
Vehicle Make : GMC
The only suggestion I have is to ensure the texts mirror the actual progress so the information being communicated is always up to date.
7/25/2015
Taurean G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great customer service, kept me informed. Great work also. Everything went smoothly.
7/24/2015
Katherine O. VERIFIED CUSTOMER
Vehicle Make : Dodge
awesome job..superb communication
7/24/2015
Cody G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Multiple problems. Cody is the only reason I might ever return to your business. Only guy other than manager that I didn't feel was BSIng me the whole time other than the manager and girl at counter
7/23/2015
Kip R. VERIFIED CUSTOMER
Vehicle Make : Nissan
If you would like to discuss this extremely low rating feel free to call me ****-****-xxxx
7/22/2015
Stacy W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My service tech was Sheldon Self and made a stressful situation so much easier to manage! He kept me up to date on every step of the process and was very kind to me! Absolutely terrific experience!
7/21/2015
Heather K. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repair was done beautifully! Caroline at your front desk was the best! She was the only one who listened. I work nights & expressed that. I was told my rep would call later in the day. He called at noon & when I called back I could never reach him. Also my apt was at 10 am & the other rep I had was missing for 15 mins so Caroline was nice enough to go over everything with me so I could go back home and nap before work. By the end I would only talk to her. She's the best!!!
7/19/2015
Kayleigh E. VERIFIED CUSTOMER
Vehicle Make : Scion
Thank you so much Service King for your excellent work repairing my car! I am more than pleased with how my car looks and how well your team brought my car back to its appealing shape!
7/18/2015
David T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Sheldon was great!
7/18/2015
Anna G. VERIFIED CUSTOMER
Vehicle Make : Ford
Your service and personnel were fabulous and helpful and caring thank you for making this a better experience great service
7/18/2015
Debbie B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Not sure if this is normal procedure because I have never had an accident before, but Sheldon was great for the estimate but was not there for drop off or pick up of my vehicle yet he arranged the times. He did call me or autotext me to inform me of the process. When I got my car home in the sunlight you can see where they faded the new paint on the front side fender and back side fender. When you open the door you can see a slight crack where the bondo patch was added. I will call service king next week to see if this is normal. They were helpful with enterprise dropping off and taking the car for me. Like I said This is my first experience with car repair so.... is this routine??? don't know.
7/12/2015
Helen D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and Caroline was so gracious Appreciated the updates
7/12/2015
Nilu G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
There was a good support and shown understanding for my situation. Your organization has good people working who look like that they care for people.
7/11/2015
Christina R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
10 service! Cody and the whole team at Service King went above and beyond our expectations. The repair work is fantastic and completed on schedule, we were kept informed of the progress daily and we received excellent customer service from start to finish. Thank you so much! Joan and Christina R
7/11/2015
Mary W. VERIFIED CUSTOMER
Vehicle Make : Nissan
ABSOLUTELY HAPPY WITH SERVICE TECH, CLERICAL STAFF, AND REPAIR. YOU DID A GREAT JOB. THANK YOU.
7/10/2015
Mary M. VERIFIED CUSTOMER
Vehicle Make : Ford
Kept us up to date and it was done on time
7/6/2015
Patrick T. VERIFIED CUSTOMER
Vehicle Make : Honda
The customer service was great!
7/6/2015
Barbara G. VERIFIED CUSTOMER
Vehicle Make : BMW
From the moment we walked in to Service King, we were treated with courtesy & respect. The receptionists, our service consultant, the agent at the car rental agency were capable, competent and efficient. I was kept informed as to the progress of the repairs on my car. My car was ready ahead of the anticipated date. The car was repaired perfectly. No one could even see where the damage had been!! My car was washed and cleaned and looked impeccable. It is never easy to be involved in any type of accident, but I was fortunate to be able to get my car repaired at Service King who made the situation very tolerable, even pleasant.
7/6/2015
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Simon was terrific. I would highly recommend Service King because of the service I got from Simon. Very happy