Danny H. Is completely professional and took of all my stupid questions with compassion and understanding.
10/22/2015
Joel W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service
10/22/2015
Robert M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Service, Great Job!
10/20/2015
Annalisagamile W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your staff is very pleasant and friendly!
10/16/2015
Lynnette R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job and finished faster than expected. Thanks to Danny!!
10/10/2015
Mariela V. VERIFIED CUSTOMER
Vehicle Make : Honda
Your team is very professional and I liked the fact that I was kept informed through out the whole process, I will ensure I recommend your business to my friends and family. ????
10/10/2015
Traci M. VERIFIED CUSTOMER
Vehicle Make : Mercury
Amazing
10/9/2015
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Ford
All repairs weren't completed. Vehicle was not adequately cleaned (interior) spots on seats, body work dust throughout cab of truck. Parts weren't ordered correctly or shipped properly? I was however impressed
with the email updates on the progress of repairs on truck. Simon was my direct point of contact during the process and he
exhibited very professional and was apologetic for the failure in service and promise to make all necessary accomodation to right the wrong. He stated
that that Service King would provide me with a rental car at no expense to me if the repairs took longer than a day. He also assured
me that he would have the interior of my truck professionally detailed.
If all of the above promises are kept. I will commend Service King on their ability to recover from the fall. We all falter at times and
allow things to slip through the cracks. We just have to acknowledge the failure and take ownership and fix the break down in our processes. I too, work in a service industry...and that's all we have to offer is the very best service we can provide. That's what differentiates us from our competitors!
I
10/9/2015
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Efficient and friendly service. Did a good job on my car. Not less expensive than upper end repair centers.
10/8/2015
Kimberly S. VERIFIED CUSTOMER
Vehicle Make : Toyota
From the time I walk in for a quote to the time I picked up our truck, the service we received was very helpful, quick, professional, communicative, and the work was very well done. Thank you for all that you have done.
10/8/2015
Patricia Patrick. VERIFIED CUSTOMER
Vehicle Make : Ford
Made everything so very easy. Highly recommend
10/6/2015
Nathan G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Danny and his team were horrible! It took a month and half to get my car back and it was still broken. My when I got my car back the windshield had a massive crack on the from tip to bottom. I asked Danny what caused it and he said the sun did it. I said well are you going to fix it and his response was it's not my car. It was in his responsibility for a month and a half and he caused even more problems with my car. My battery was completely dead and he said the same thing that the sun caused it to die and it was my responsibility to fix it even though it was under his watch for a month and half. When I got my car back I was missing a piece on my windshield, there was a piece broken off of my center console, the car looked like a dust storm went through it because it was so dirty! Then after I got my car he said you'll be getting a survey soon don't put anything below a 9 because that will mess up my salary. He was horrible! I wouldn't recommend him to anyone. If anything I'd tell everyone to stay away unless you want to wait 3x longer to get your car back, have lame excuses as to why other stuff is broken and have him say you need to pay for their mistakes, then after all that get your car back with even more problems. Horrible! I'll be giving him a **** on his survey...
10/4/2015
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Too longer than first communicated, however everything else was excellent
10/3/2015
Melinda C. VERIFIED CUSTOMER
Vehicle Make : Honda
We were very pleased with our experience with Service King. Danny was very professional and friendly and kept us up to date and informed during the entire repair process. He made us feel like valued customers and we really appreciate the time and attention he put in to us and our car. I would definitely recommend Service King, and specifically Danny, to friends and family. Thank you!
Melinda C
10/2/2015
Rosettetom H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks awesome!
10/2/2015
Edilber M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
One great job I experience
10/1/2015
George H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jerry was very helpful and friendly. Always kept me informed
10/1/2015
**** Pest. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service from start to finish
10/1/2015
Laura W. VERIFIED CUSTOMER
Vehicle Make : Honda
Wayne my Service King contact was great and keeping me updated on the progress with my van & every one at the front desk & on the phone were very nice & polite... Thank you for fixing my vehicle so beautifully.
10/1/2015
Lisa H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I was treated well all my questions were answered and our car was handled very professionally I have no complaints i plan to recommend service king to friends and coworkers as I have had a very positive experience