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Real Reviews from VERIFIED CUSTOMERS
Shawn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job from Cody the adjusted / contact to all the staff. The work so far looks good too. Still waiting for one back ordered part but the process was smooth. The rental car being close was nice too. Good work.
5/12/2016
David B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service. Very customer friendly.
5/11/2016
Ryan Cir. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great Job! Appreciate Danny keeping me informed about my repairs for my car and answering every question I had.
5/10/2016
Krista N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I dropped my car off on 4/18/16 and received excellent customer service from the receptionist and Cody Wheeler. I was told that I would be notified by test messages about the progress of my car. On 4/29 I received a text that my car would be completed on 4/30. On 4/30, I called Cody Wheeler and asked if I could pick up my car. He then advised me that my car would not be ready, and that it had in fact been extended until May 17th. I told him that the text alerts said it was ready. He apologized and said that my car would be ready prior to the 17th but it was a precautionary extension. I was able to pick up my car on 5/5 and the outside (where the primary damage occurred) looks very well done. The entire outside of the car was completely clean. However, the interior was not the same. My floor mats were turned upside down and not properly attached and my floor and seats were covered in a white powder. Also, the inside of my car smelled awful. The only mechanical issue I have noticed since getting my car back is that the alignment is off. It pulls to the right. Unfortunately, I have been out of town since 5/6 and was not able to address these issues until now. The customer service was still great when I actually talked to a person on the phone, but it seems that the text alerts are not accurate and therefore not helpful.
5/9/2016
Bill C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your front office staff actually sold your business. Caroline and the sunburned girl ( can't remember her name) were super. You need to clone them both for all your other stores. Sheldon was straight forward and seemingly honest. I hope to never have the opportunity to use you shop again but I may come back just to visit . Your shop is TOP SHELF as far as I am concerned.
5/7/2016
Sherri O. VERIFIED CUSTOMER
Vehicle Make : Dodge
Beautiful job. Took a little longer than thought. But well worth it!! Thank you I will recommend you to Everyone. Thanks. Sherri
5/7/2016
Jim S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional shop. Simon was outstanding.
5/7/2016
Wesley T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Danny was phenomenal, he was funny, made me feel confident that they would take great care of my Subaru (and of course they did!) He kept me up to date with the process and answered any and all of my multitude of questions!
5/7/2016
Marc J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very nice. Only one part was missing and the service advisor said he would immediately order the part and have it installed immediately when it arrived. I'm glad I went with the recommendation of AAA and had my work done by you.
5/4/2016
Angelina M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job will be coming back for buffing work because it was weekend no one to do it. Thank you.
5/1/2016
Barry M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Everyone I dealt with was great!!!
4/30/2016
Mark A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Looks like new
4/29/2016
Darlene S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My whole experience was very pleasant from Sheldon to the nice ladies at the front desk. I received updates every day on the progress which was appreciated. I would definitely recommend Service King to my friends and family.
4/28/2016
Doug S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great PR by all. Thanks
4/27/2016
Anita G. VERIFIED CUSTOMER
Vehicle Make : Honda
Timely with service. Explained process. Polite (this is a must for this old lady). Thank you!
4/27/2016
Jaime B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job...????????????????????????
4/24/2016
Mary G. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was very friendly and helpful during my extensive car repairs. The regular text updates were much appreciated.
4/22/2016
Osvaldo C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service two thumbs up guys ????
4/21/2016
Clifton K. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great. Got the truck back early and it looked great. The only improvement I would suggest is that the computer generated statuses were not even close to the real status of the vehicle. The concept is good but the execution is not.
4/20/2016
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was pleased with your service the first time and happy with the service the second time thanks
4/17/2016