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Real Reviews from VERIFIED CUSTOMERS
Melinira F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Front desk employees were awesome! And Danny made me feel like a rock star! This is the 5th time I have used service king and y'all just keep getting better! Thanks for the consistently fabulous service.
5/6/2017
Dianne B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
So far so good. Just picked it up today. Hopefully everything will work out. Love the service and friendly staff. Especially Sheldon.
5/5/2017
Karen B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Amazing customer service. Felt valued from beginning to end!
5/4/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The text message updates are great way to keep customers informed
4/29/2017
Joan E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service by the company especially the people. Very courteous and helpful and kind. You guys took care of everything. I did not have to worry about anything and you kept me updated on everything. You were all GREAT.
4/28/2017
Keilani D. VERIFIED CUSTOMER
Vehicle Make : Jeep
I really appreciated the consistent updates and quick follow up. When it was time to drop off and pick up my car the team and Danny we're very considerate with working around my schedule. The timing of the repair was much quicker than I anticipated and that was very pleasing. My jeep looks great! Thank you!
4/27/2017
Sandra W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Only thing I found after I left is that the inside of my car was full of dust from sanding. Other wise the work looks great.
4/26/2017
Chrisron D. VERIFIED CUSTOMER
Vehicle Make : Honda
Looks like my car just came off the lot again! ???????????????? Great Job over at service king!
4/26/2017
Mary S. VERIFIED CUSTOMER
Vehicle Make : Honda
When I got a text at 9:02 a.m. telling me my vehicle was "nearing completion," I expected to be able to pick up my car around 11 a.m. or right after lunch. By 4 p.m. I still hadn't heard anything so I called to find out what was going on because I needed to get the rental car back to Hertz before 5:30 p.m. and arrange transportation to Service King before 6:00 p.m. I have to rely on a friend for help and I can't call at the last minute!
4/25/2017
Jon S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service
4/25/2017
Art F. VERIFIED CUSTOMER
Vehicle Make : BMW
Danny was excellent to deal with. An excellent experience
4/23/2017
Wendy P. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent as usual. And super quick!
4/19/2017
Douglas E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Eddie was very nice and professional I enjoy excellent customer service iwant thank him and his staff and I will be sending some references to you. Thank you for making this a great experience.????????????????
4/15/2017
Robert R. VERIFIED CUSTOMER
Vehicle Make : Dodge
In the future don't give estates dead lines please just work on it and tell the custcustmore when u have issues and let them know it will take longer thank you other then that the gentalmen that help me with my 2013 dodge Journey was the best thank you good team
4/14/2017
Katherine S. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was delayed 11 days from first day estimate with most of the delays coming on the last week with very Poor communication aboout the delays with lack of returning voicemails and updating the status on the website. Communication was good initially during the first 3 weeks but then became poor as the targeted completion date neared. The work overall seemed to be good (it was a big job) although there was some paint on the headlight that was missed.
4/13/2017
Augusto B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Helpful staff
4/12/2017
Mary B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The text messages you used to relay the progress of the repair were very helpful. It was comforting to know that the repairs were on-going. It also helped plan for transportation for the date of completion. It was as very Effficient to Caroline to arrange for a rental car. Thank you for a smoothe repair.
4/12/2017
Petr B. VERIFIED CUSTOMER
Vehicle Make : Honda
I like how Service King repaired my car
4/7/2017
Rosalyn P. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciated the updates. It gave me a sense that everyone was working hard to get the repairs made in a timely matter. I also appreciated the concern you had for me being without my car though all was well because I had a second car. When I went to pick up my Honda, I was late by my standards because I got there at 5:58 and Caroline was there waiting for me. She gave up her previous time to check me out so I could get my car. Thank all of you for a great job. My Honda looks like new. Great job everyone.
4/7/2017
Dennis H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I know State Farm and VW recognized your company as a positive place to get repairs done That was my starting point.but after the first time the results were so good I didn't even inspect the parts because of the confidence I have with this shop.
4/7/2017