Andy and his team were amazing. Best experience in dealing with a body shop. I received text messages about the status of my car. Service King is very personable and hands down best customer service I have ever received.
9/9/2017
Roehl P. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied
9/9/2017
Michael D. VERIFIED CUSTOMER
Vehicle Make : Honda
Looks like it is brand new!
9/8/2017
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Francisco went above and beyond, ensuring every small detail was addressed with care and professionalism. My car looks just as beautiful as the day I originally purchased it, brand new! He also kept me informed with texts, voice mail, and personal phone calls. I felt valued as a first time customer. Your receptionists were very pleasant and knowledgeable. Andy walked me to my car, making sure any questions and concerns were answered before I drove off the lot. The lifetime warranty on work performed, makes everything extra special.
9/8/2017
Brandy M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I could not have had better service. Everyone I encountered at Service King treated my like a queen. They were friendly, efficient, and professional and made me feel confident that I brought my vehicle to the right place. Results of the work done are superb, cannot tell there was even a fender bender there to begin with. Thank you!
9/7/2017
Janet H. VERIFIED CUSTOMER
Vehicle Make : GMC
We dropped our brand new Yukon off with only one dent. They called and said it was done. It was sooner then promised so we were happy. We went to get it and the dent was fixed, but there was scratches and scuffs all around were the dent was. So they said they would fix it to come back tomorrow. So we went to pick it up a second time and there was 15 miles put on it and deep scratches on the hood, the front spoiler was cracked and paint was chipped, also paint or white grease on the brand new leather seats in back seat and the scuffs were in a different place now. The manager Billy acted like all of this especially the 15 miles were no big deal. So we had to leave it again. And finally on the fourth time There is still a big spot on one of our leather seats, they said it was a drop of water, but it never dried. Now we have to take it to a leather specialist to get it fixed. We would not recommend this place to anyone not even an enemy.
9/3/2017
Noel C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional service and excellent customer service. It was so efficient that in less than 30 mins I was on my way back home with a loaner car. Updates me regularly and it was done ahead of the supposed schedule. Danny has been great !!
9/3/2017
Mike K. VERIFIED CUSTOMER
Vehicle Make : Honda
Andy was great to work with. Excellent communication! Thanks very much!
9/3/2017
Jeffrey G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly staff. Sheldon was very professional and thorough with pre and post explanation. Had one small issue with front trunk panel. He took care of it right away. Really liked the text updates.
9/2/2017
Charlene S. VERIFIED CUSTOMER
Vehicle Make : GMC
The team on Azure is awesome! That's why I insist our vehicles be taken there.
We've had 8 accidents in 3 years, so we have some experience with different shops and know that the staff on Azure is golden. Our truck's completion was only delayed once (and I really didn't mind because I had a great rental ????). This time, our insurance tried to send us to another company for repairs. I told them I was using Service King. Later, the SK operator tried to make an appointment for the truck at the Rancho location - which was booked. I said good because I'm going to Azure.
Whoever we deal with is just very courteous, knowledgeable and available, although I've never really needed to contact our representative because I'm kept up-to-date through texts and phone calls. Rarely have my daughter or I been kept waiting in the lobby for pick up or drop off. A huge bonus for busy people.
Our rep, Chris Wade was great. The ladies up front are always great. Especially the regular gal (I'm sorry I don't know her name). If you check our history you'll see that we've been there a few times. We are always well taken care of.
Thank you.
Charlene S
9/2/2017
Shelia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast service
9/2/2017
Adrian V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast and quality service
9/2/2017
Jamee F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Andy was great! Kept me updated daily and was so kind and professional! Thanks guys!
9/1/2017
Saunyachris B. VERIFIED CUSTOMER
Vehicle Make : Honda
The body repair was great. Danny was amazing.
We were given a hard time when we paid. We're military so we have a Virginia bank, with a Nevada address and Florida license. It may be wise to help customers avoid delays and inconvenience (30 minute delay) if you suggest paying via debit or credit card.
9/1/2017
Jefrrey B. VERIFIED CUSTOMER
Vehicle Make : Honda
The best Francisco was a 10
8/31/2017
Linda C. VERIFIED CUSTOMER
Vehicle Make : Honda
Fantastic company!! Great people and service! Always pleasant and accommodating. They keep you up-to-date on the progress of your car and make sure things are done right!! Highly recommend!!
8/31/2017
Heather M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The whole experience was extremely satisfying. I would recommend Service King to everyone. Thank you!
8/31/2017
Brandy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Chris was great at keeping me up to date on how my armada was coming along. The use of texting is extremely convenient.
8/31/2017
Tyesha M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Danny did a great job keeping me updated on the status of repairs. Also, he made sure that the shop's timing alighned with my schedule in terms of picking up my vehicle. My car looked brand new upon receiving.
8/31/2017
Nicholas P. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm very happy with the repair. It was done in a timely manner and looks like nothing happened.