Jason and the entire Rivertown team went beyond all my expectations. Thank you for putting me first
8/29/2018
Jerald J. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job
8/29/2018
Travis C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great facility, all interaction was professional and kept me up to date on the progress of the repair.
8/28/2018
Jose F. VERIFIED CUSTOMER
Vehicle Make : Volvo
Vehicle was expertly repaired. Excellent customer service in keeping me informed of status of repairs.
8/21/2018
Tony F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jason and the rest of the Rivertown Team walked me through my car’s repairs, step by step. I will recommend Rivertown Collision to all my friends and family.
8/17/2018
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very good communication along the way from both Jadon and Francine
8/16/2018
Benjamin C. VERIFIED CUSTOMER
Vehicle Make : BMW
Customer service was superb. Francine and Alexia were both very professional and welcoming. The overall service was amazing my BMW now looks brand new and thanks for cleaning my car as well...
V/r
Ben
8/11/2018
Birl K. VERIFIED CUSTOMER
Vehicle Make : Ford
The people kept me inform on the progress of my S U V they were very nice
Every time I talk to them if anything happen to my car i would take it back to then on a rating between **** an 10 I would give them 100 thank you so much for your outstanding work.
8/10/2018
Melissa H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was impress that they just not fix my car but gave me a clean detailed car that I was as not expecting, great job and always keeping me update
8/6/2018
Brooke Y. VERIFIED CUSTOMER
Vehicle Make : Ford
Jason Mills was excellent! He's such good people with a great personality, what a hard worker he is, and he made me feel like he had taken the burden off my shoulders. My vehicle was just as important to him as it was to me. He kept me updated and my vehicle was fixed in no time.
8/5/2018
Norman H. VERIFIED CUSTOMER
Vehicle Make : Ford
The professionalism, understanding,customer concern,keeping the customer informed,and having your mind at ease about the level of work being performed on his vehicle is over the top for me, it's nothing like a PEACE OF MIND, Thanks Rivertown Collision Center
8/4/2018
Karen T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent customer service and excellent work... Thank you for taking care of my problem that someone else created... You guys really did a great job cleaning up the mess and I already heard about your great reputation as far as providing excellent services to other clients with original issues... If I have another accident Rivertown will be the first ones that I will call
7/26/2018
Rivertown Toyota Collision Center Replied:
“Thank You Karen for allowing us to serve you with your collision needs. We want you 100% satisfied so if there is anything else I can do for you please do not hesitate to call me @ 706-780-4506”
Berlinda L. VERIFIED CUSTOMER
Vehicle Make : Ford
I really like how Mr Jason kept me updated on my car process thru tex messages that was alsome.. and the lady at the front desk was really friendly. My experience was great I will be recommending Rivertown... Thank you am riding again and they finished ahead of time ...
7/23/2018
Peter A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rivertown Toyota is awesome! I wouldn’t take my car anywhere else! Thanks for everything you do for us!!
7/21/2018
Rodney C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed with Jason Mills professionalism and customer service from beginning to end, you guys are very fortunate to have someone like him on your team. Also, everyone else was great. Thanks for such a pleasant experience.
7/21/2018
Jerry C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your team was extremely professional and courteous. The whole experience was easy and enjoyable. Thanks for doing a fantastic job!
7/19/2018
Nikita H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
In the past I’ve had two vehicles repaired at this facility, one being the one that was recently repaired. The previous representative who handled claims for USAA wasn’t the greatest. When my car needed repairs this time when I had my accident Rivertown actually wasn’t my first choice because of my previous experience with my Camaro being fixed there in Nov 2016. This time I wasn’t satisfied with the first facility’s rushed look and estimate of my car. So when I contacted USAA to let them know and they suggested I could go to Rivertown again just to see the comparison. GOD KNOWS IM HAPPY I DID. Jason who now represents for USAA was AWESOME, AMAZING, REASSURING, ACCOMMODATING, and answered every question and concern I had with confidence. He assured he would keep me updated during the entire time my car was in the care of Rivertown and at anytime there was a question or concern he was a phone call away. He kept his word, and even before I left to get my rental called USAA himself while in his office and discussed with them why I was concerned with the first estimate and how rushed it was (which literally took the other facility 10 minutes) and wouldn’t be able to start work on my car for approximately a week or week and a half. He assured me and USAA Rivertown would be able to start on my car and complete it roughly in the same amount the other facility stated. When I came to pick up my car he did a walk around with me and explained everything that was done and not done, and also my precious black Camaro was sparkling clean inside and out. JASON IS THE BEST!!! GIVE THIS WONDERFUL MAN A RAISE! He truly did go above and beyond to represent Rivertown, his job, but also a person of great character! Rivertown you’ve gained a customer back with no questions!
7/19/2018
Johnetta A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great experience. I was kept in the loop from beginning to end. Very professional staff. Job well done!
7/19/2018
Aisha C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Professional as always. You guess are the Best!
7/18/2018
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone and everything is First class!!! Highly recommended!!! And highly satisfied!!