Great customer service. The receptionist and the agent were very patient to answer all my questions and keep me up to date with the car. The process was very smooth on their part.
1/16/2019
Todd P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire team were the epitome of consummate professionals! I was highly impressed with the speed at which they finished my repairs and the total customer service! I hope to not have to reurn for any repairs in the future, but, if something unfortunate should happen to my truck, I would ONLY trust the team at Rivertown Toyota Collision. Your organization is an absolute class act that I highly recommend to anyone!
1/16/2019
Lauren S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Every time Rivertown has repaired my car, they always do an amazing job. I always feel like I am getting a brand new car because they detail it before I pick it up. The customer service is always superior and they keep me posted every step of the way. I had a wonderful experience!
1/15/2019
John R. VERIFIED CUSTOMER
Vehicle Make : GMC
They always give 110 percent.kudo's
1/15/2019
Victor W. VERIFIED CUSTOMER
Vehicle Make : Buick
Rivertown completed this process in a timely and professional manner. They keep me up to date on my vehicles progress as stayed on schedule. The staff is very friendly and I will definitely come back for future assistance.
1/12/2019
Edward C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have no comments, your customer service is excellent, the facility is easy to find, it clean and well kept. Your work is just awesome and I would recommend Rivertown Toyota as the best among collisions repairs shops in Columbus Georgia.
Thank you for repairing my vehicle.
1/12/2019
Karen A. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone that I talked with was always very helpful and friendly.
1/11/2019
Kathy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service.
1/10/2019
Carl B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was great I enjoy the service that you all done you guys are the Bomb. I will come back sometime and visit you guys. Thanks for the good service.
1/8/2019
Susan S. VERIFIED CUSTOMER
Vehicle Make : Ford
Jason was awesome. He kept me informed throughout the process.
1/4/2019
Kristen L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jason and team were really awesome in fixing my car. He kept me updated and fixed everything we discussed. My car looks new and that makes me so happy! The only frustrations I had were with my insurance company, but that is to be expected :) I will be coming back to Rivertown Collision for sure!
1/4/2019
Cassandra D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was not timely. I was updated regularly of the status of my vehicle.
1/3/2019
Barbara G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nothing on front of the car is even.grill on one side is out further than other.carry back in 2 weeks for a plastic clear wrap on front. Another day off work.made sure to let u know to bring deductible. Will not use them again.this is a 4 runner 50.000 dollar car.
12/22/2018
Kiara E. VERIFIED CUSTOMER
Vehicle Make : Kia
Ability to meet completion ahead of schedule.
12/22/2018
Milton L. VERIFIED CUSTOMER
Vehicle Make : GMC
everyone was nice and keep us inform on everything that was taken place with my truck.
12/20/2018
Robert M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Car looks good.
12/19/2018
Danny G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not satisfied at all, u did nothing to follow up after I came in for my first service on my new Toyota 4/runner.u did the service in September, then put the 4/runner through the car wash.
It ripped the front and back bumpers off the vehicle.
The service people were very nice, and took pictures, went into the car wash and brought my bumpers out.
I was told they would get with the mgr.
Then I receive a call saying my bumpers would be in the next Tuesday’.
It is now December 15 , still no one called about my bumpers.
Then as I was very busy, the Toyota lockdown in park.
It was picked up and taken to Toyota, Rivertown.
I got a call to come pick it up the next day.
When I was given the keys and went to the car with a very nice gentleman.
The car was locked in park again.
A technician came out and showed me how to unlock it from park.
I was told that I had to buy a $700.00 part to have my car fixed, even still under warranty.
12/19/2018
Sangkyu J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciate your service
Hope several visits but satisfied
12/19/2018
Lasharra J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jason was great the whole time. Took ver good care of my vehicle!
12/18/2018
Richard E. VERIFIED CUSTOMER
Vehicle Make : Ford
Great, group of people. All so willin to go that extra mile.