Caliber Collision - Olive Branch

I was lied to buy the rep who gave me the estimate and the quality of work is horribly unacceptable. The rep originally told me the bumper had to be completely stripped of all paint then heated to repair the damage to the plastic and then completely repainted. I told the rep I wanted a new number because I knew the heating of it would not get it back to the original look. The bumper was not replaces after I specifically said "I WANTED A NEW BUMPER" The repair to the plastic looks like crap! They only spot painted the bumper and then clear coated the entire bumper to make it appear that the whole thing was repainted in which is obviously full of dirt and they just painted over the dirt. Unacceptable!!! The paint doesn't match and there is a scratch going from the passenger side bumper onto my fender which wasn't there previously. The fog lights are not aligned properly and there is a clear coat drip dried on the passenger side of the bumper. It looks like the work of a rookie auto body repair shop or of one that just doesn't take pride in their work. Obviously the inspector didn't inspect the vehicle before releasing it either. Every person involved in this repair from the beginning rep giving the estimate all the way to the final inspection should be ashamed of themselves for the lies and poor quality and unacceptable craftsmanship and total disregard for quality of this job. Im very upset and very disappointed and NOT SATISFIED with the work done to my car.

Friendly and professional staff.

Great customer service and communication from Jason and excellent job done on my car.

Good job

You have courteous and kind people to work with. Great people doing great work.

I am very satisfied with my vehicle.

Chad is a great asset to ABRA. He kept us extremely informed. The work done was excellent!!

I want to say thanks to everyone who worked on my car it really turned out great I really was impress with the whole team ABRA AuTo stands alone hands-down number one in my book If I ever had to use your business again you will be the first I will call This was the first time I ever had a body shop to call or text me every day let me know the progress of my car for that I say thank you

Very quick, beautiful work

ABRA communicated with me daily and provided prompt and courteous service. I would highly recommend ABRA Auto Body & Glass to friends and relatives. Chad and Sharon were very professional. Nekia Slater

Chad F

The shop was nice and clean and everyone was friendly and eger to help me. Also repairs were done right the first time.

Great work and continuos status updates.

Thanks for getting everything done in a timely manner great job

Jason was great to work with and office staff very nice. Great quality of work

Service was excellent. . My truck looked better than when I purchased it. Thank you!

such awesome people. They were very nice and very considerate.. Their quality of work was fantastic.... sharon is very very nice

Chad was awesome at Abra Olive Branch

Yes. Very satisfied 100 %

I was informed every step of the way. Very nice people. Thank you.