I rarely received updates more than once a week. After keeping my car for over 40 days, there was a large chip in the paint of the "new" bumper when I arrived to pick it up. At this point, I STILL do no have my car. Dissatisfied does not begin to cover how I feel.
7/28/2015
Joshua M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your team kept us informed of the progress of the repairs of our car.
The phone calls were welcomed. They gave us assurance and confidence
that they knew what they were doing. I give them a big thumbs up.
I would use them again and recommend them to others.
7/28/2015
Earnestine B. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly and Excellent service
7/28/2015
Kenneth W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes
7/26/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Johnny is great and when another ABRA in Collierville. Said that they would work on my car and when I showed up for my appointment. They told me that my show car was to old for them to work on I asked if the practiced age discrimination against beautiful show cars. I called Johnny and told me to bring her in
He fixed my baby up and kept me alerted with daily progress reports. If I was to rate the customer support in your Collierville Branch it would be a big 0 , I left that branch mad as hell for them wasting my time and gas. Your Hornlake branch is awesome. I give them a 100 percent customer satisfaction. Thank you.
7/26/2015
Leonard F. VERIFIED CUSTOMER
Vehicle Make : Ford
NA
7/24/2015
Larry A. VERIFIED CUSTOMER
Vehicle Make : Ford
Took 3 trips to get truck in condition to take home. Still not great but tired of dealing with abra. ARE topper will have to be taken to camper city to be put
On straight.
7/18/2015
Dennis H. VERIFIED CUSTOMER
Vehicle Make : Ford
An excellent experience from the outstanding customer service, to the excellent body work and the great three stage paint. The entire experience from start to finish a excellent job well done. We were kept informed on every step of the job. A great job done by everyone. Thanks to all. Dennis and Caitlin Howe
7/17/2015
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything were fast & flawless.. Updates daily.
7/12/2015
Ronald H. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are very happy with our repair work. At,first I thought we were given a brand new shiny fender.The person assisting us, told me it had been repaired and not replaced. Your staff was friendly, and polite. The work, again is excellent and I will recommend you to anyone needing repair work. Please tell your repair personnel I thank them for a job we'll done! Ron and Joyce Howell
7/2/2015
Debra A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied
6/28/2015
Vickie P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The paint job is great and my tailgate works as good as new.
6/27/2015
Kelly C. VERIFIED CUSTOMER
Vehicle Make : Honda
Mr Rollins was absolutely fantastic!! I truly felt that he cared about my car and me and did everything he could to make a bad situation as painless as possible!! I really appreciated his professionalism and concern!! Thank you!!
6/26/2015
Michael H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The best service I have ever had
6/24/2015
Maria G. VERIFIED CUSTOMER
Vehicle Make : Dodge
David was great at keeping me informed and made sure my car was taken care of as if it was his own. I received it back in a timely manner. He made sure my experience with Abra was hassle free and I'd recommend him and the company's services to anyone!
6/24/2015
Regina D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Attention to detail! Consistently updated me of progress and completion.
6/22/2015
Albert T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very good work
6/16/2015
Jonathan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
David was great to work with
6/16/2015
Chris S. VERIFIED CUSTOMER
Vehicle Make : Ford
Superior service from start to finish! Donna was great to work with. Everyone was very nice and helpful.