I think everything was fine except communication.
When I was there both times, people could not have been nicer or more professional. but no communication during repair unless I initiated it and car was there for ten days.
1/23/2019
Jerry A. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work done on time at quoted price!
11/10/2018
Yualaundra L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome customer service!!
8/22/2018
Andrew R.. VERIFIED CUSTOMER
Vehicle Make : Audi
In addition to my insurance claim, I requested the rear bumper be repainted due to some scratches from a previous owner. The bumper look decent, but there are obvious imperfections in the brand new paint, including some debris in the paint and several scuff marks. Additionally, there is a silver paint spot on the leather of my driver’s side door. Not at all the quality I was expecting from an Audi certified repair center and will definitely NOT recommend to others.
6/26/2018
Michael W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
very thorough
5/19/2018
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Fiat
Thank you for everything!
3/30/2018
Traci S. VERIFIED CUSTOMER
Vehicle Make : Audi
Communication was good throughout the process. Carrie was great to work with. If I have a need in the future, I will contact this company again. The only thing wrong (which I noticed after leaving the shop) is there is over spray of paint on my windshield.
3/29/2018
Steve H. VERIFIED CUSTOMER
Vehicle Make : Lexus
I recently chose Peacock Collision to repair our Lexus. My experience with Peacock was "Top Shelf", The facility was very clean. The staff were very friendly and professional. Peacock kept me informed on a daily basis on the work progress. The car was completed on time, within quote and the work was excellent. I would use them again without hesitation
3/27/2018
Theresa D. VERIFIED CUSTOMER
Vehicle Make : Audi
I commend you on your outstanding employee Carrie. Thank you!
1/31/2018
Courtney H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very nice and friendly. They repaired both my vehicles in a very timely fashion.
12/7/2017
Peter V. VERIFIED CUSTOMER
Vehicle Make : Honda
Good service, friendly and courteous staff. They were very good at keeping us informed during the repair process.
12/6/2017
Quinn B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Some confusion regarding the automated emails on the status of repair & if my vehicle was ready for pick up or not.
12/2/2017
Margaret M. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Unbelievable. Simply the best customer service (Stacey), communication (texts) and end product! The price was absolutely fair and repairs were optimized to make for the best price possible. We will recommend your center 110%!! Thanks so much!!
The Murphys
10/31/2017
George P. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Excellent service and staff
10/24/2017
Marcia M. VERIFIED CUSTOMER
Vehicle Make : Honda
The team is outstanding and even made getting a rental car so easy! Thanks to all!!
10/4/2017
Lollie B. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys did a great job!!! "Precious" looks fantastic and you guys made this precious very painless compared to what I have seen from other people's experience with other places. THANK YOU!!