Everything was great, workmanship very good. My steering wheel was left with dirt on it I had to clean off though, but otherwise I was very satisfied.
7/15/2017
Ronald S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I wish Mike's had done a rental car inspection on return of the rental. Perhaps I would not have forgotten my laptop in the trunk. A lot was going on with the hand over and it would be nice to have a procedure in place for limiting customer loss.
7/13/2017
Arnold G. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repairs were well done.
I don't understand how an estimate of $643.00 went to $1460.75.
That was very surprising. It is right below the $****,000 that would impact my insurance
going up. I appreciate that. But how could the estimate be so off? I have been in insurance for a long time. It seems odd.
7/12/2017
Robert C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kept me informed. Thanks for the "soft" wash of the car.
7/11/2017
Purnima S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the promptness in attending to customers and efforts taken to see that customers are more than satisfied with the work done besides making sure that the car is cleaned and returned better than when it was taken in.
7/7/2017
Jeffrey J. VERIFIED CUSTOMER
Vehicle Make : Pontiac
The car isn't finished and you had it for over a month. You should provide way better quality for you customer as far as being more communitive and following through with deadlines. I would not recommend your shop for any repairs to anyone.
7/4/2017
Patricia J. VERIFIED CUSTOMER
Vehicle Make : Oldsmobile
Professional, pleasant to work with.
7/3/2017
Niyazi F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
NIce service,job well done.
7/3/2017
Chen T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done. It looks great! The paint looks very nice. My wife and I really appreciate your help. My wife loves it so much. Thank you so much.
7/1/2017
Vanessa C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car looked great!!! Staff was very friendly and helpful, especially Kristen and Damon. Thank you so much!!
7/1/2017
Brian D. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Great job. Very good communication throughout.
7/1/2017
Ricky C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very happy. Great people. Great service. Great work
6/30/2017
Sandra S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lester and everyone I encountered were top notch people! Car looks great.
It made a very unpleasant event more tolerable for me.. My sister recommended you and I would definitely recommend you. It's very upsetting to be blamed for an accident I don't feel I was totally responsible for and it helps to be treated with respect by your business.
Thank you so much!
Sandra S
6/29/2017
Ryan R. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciated the email updates. Estimator was courteous and gave great details about the work that needed to be completed. Shop hours are convenient.
6/27/2017
Dave R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I would be happy to recommend you to anyone needing bodywork. Joe was great to work with. Thanks again.
6/27/2017
Omar M. VERIFIED CUSTOMER
Vehicle Make : Ford
Chris Serrano is the man!
6/27/2017
Chuan W. VERIFIED CUSTOMER
Vehicle Make : Saab
good works, efficiently done.
6/24/2017
Alyson M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff was very helpful in working with insurance and my rental car. Chris also finished my car earlier than expected, which was very much appreciated.
6/24/2017
John L. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys do great work, and Chris Serrano is a terrific estimator and job coordinator for you in San Ramon California
6/23/2017
Julie S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I cannot express to you enough what a pleasure it was to work with Santos. His attention to detail and communication with us was fantastic. Not only was his customer service amazing, the car looks beautiful. Thank you so much Santos and Mike's Auto Body! We are very happy customers and will return for any of our auto body needs!