From the start of the repair process to the final pickup of my car everything went very smoothly. Everyone including the lady at the front desk was very efficient and friendly. A car accident is emotional and you made it painless for me. Thank you
8/9/2017
Carla L. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Outstanding focus on service and meeting the needs of the client. Not what you would expect from a body shop
8/8/2017
Maria Lourdes. VERIFIED CUSTOMER
Vehicle Make : Audi
Thanks for your good job! Car looks great. You also did a good job in cleaning the car. Thanks!
8/5/2017
Jeanette F. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are completely satisfied. Santos was very accommodating and personable.
We appreciate all the effort you made in restoring our car to its former condition
8/5/2017
Suzanne T. VERIFIED CUSTOMER
Vehicle Make : Volvo
Chris was great at updates, for improving the timeline and anticipating
my needs. Even advising how additional work will be handled.
Thank you, Suzanne T
8/5/2017
Lakshmi K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service , getting text updates is awesome
8/3/2017
Jeanne B. VERIFIED CUSTOMER
Vehicle Make : Subaru
All went well, communication was good, I was only disappointed that my car was not vacuumed out.
8/3/2017
Calvin Y. VERIFIED CUSTOMER
Vehicle Make : Acura
Mike's Auto Body made the whole process very easy for us. They took care of all the details, including working with our insurance company and car rental company. They also kept us updated on the progress of the repairs. Thanks for the great service!
7/29/2017
Clement C. VERIFIED CUSTOMER
Vehicle Make : Toyota
There is a huge issue between the body shop and insurance company. The body shop is holding my car as a hostage to request more money from the insurance company and the insurance company is not willing to pay. I am caught in between and I am almost not able to get my car back due to the issue between these 2 parties. I am so upset because body shop charge an extra supplement on top of the estimated agreement and cause all issue. The shop is not very transparent when calculating the estimate, it estimated almost 5000 in the beginning and after talking to the insurance it reduced to 3000. And later they charge the insurance company extra. How come the price keep changing???? The shop obviously wants to **** more out of insurance company. This cause trouble to customer and my schedule and my work is totally messed up due to these problem between insurance and the shop. This is not a correct way to do business. I talked to other insurance agent, they said Mike Auto Body always charge extra at the end to **** in more money. This is totally greedy and not honest. In the end, I am glad I can get my car back and I will never do business again. I will put the same thing on Yelp for public to review.
7/29/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job, completed on time! The text updates are great too.
7/29/2017
Brittanya L. VERIFIED CUSTOMER
Vehicle Make : Acura
You guys are amazing! My MDX looks so beautiful and I couldn't be happier! Lester really made my experience wonderful. Very personable, compassionate and thorough. He really went above and beyond any of my expectations. I will tell everyone who needs auto body service to bring their business to you.
Thank you!
7/28/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Ford
Kristen story did an amazing job handling all of the repairs needed. 5 star service
7/28/2017
Fred S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional and service oriented!
7/28/2017
Peter G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Lester took very good care of us. We needed the car for medical reasons, and he made sure the work was completed in a timely manner. Thank you for such good service.
7/27/2017
Robert W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Lester made the experience.
7/26/2017
Sendhil R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service with timely status updates and extremely friendly people.
7/22/2017
Andrea W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Santos was amazing to work with. He was friendly, full of energy and kept me in the loop with everything. The repair time was quicker than I expected. Overall it was an excellent experience.
7/22/2017
Juan C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Santos was super friendly and did everything on his power to make my experience at Mike's shop a pleasant experience. He went out of his way to get my car back in the road.
7/21/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was personable and helpful.
the car looked like new. Thanks
7/20/2017
Deanna T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mike's Auto Body went beyond my expectations. Lester was beyond exceptional and brought comfort to a very disconcerting situation. He made me feel at ease and was my reason for trusting Mike's Auto Body to do my repair. What really topped it off was the condition of my car when it was returned. My car is older and not "fancy" yet Mike's Auto Body cleaned it to the point of it looking detailed, treating it as if it was a luxury vehicle. The office staff was helpful and they even added an email update system. Hands down excellent experience and will recommend as many people as I can to such a place of integrity and high quality. Everyone at this facility deserves kudos.