Santos did a great job of getting my car fixed. It looks great! Also he kept me up to date on the progress constantly. It was a great experience. I also really like the fact that I could return my Enterprise Rental Car at the shop and they took care of the return for me. It was as easy a process as possible.
Santos did a great job of getting my car fixed. It looks great! Also he kept me up to date on the progress constantly. It was a great experience. I also really like the fact that I could return my Enterprise Rental Car at the shop and they took care of the return for me. It was as easy a process as possible.
1/13/2018
Farah R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Santos Herrera was awsome!!! I got excellent service and a great job repairing my chevrolet camaro!! I will recommend everyone to Mikes Auto Body and come and see Santos Herrera in San ramon!! Excellent!
1/13/2018
Lisa N. VERIFIED CUSTOMER
Vehicle Make : Audi
Liked service from all. Chris Serrano and the staff, text updates were appreciated!
1/12/2018
Donald D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional organization. All staff members were very courteous and helpful. The job was done on time and on budget. My door looks and functions as it did when purchased the car. I would recommend your shop to anyone who needs auto body repairs
Thanks for a job well done
1/12/2018
Bijal P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was amazing. Rick is a great guy and very professional.
1/11/2018
Bagyalakshmi V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service.. Thank you
1/10/2018
Alan T. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated the continual emails about the status of the repairs on my vehicle. They even finished a day earlier than they thought it was going to take. They did have a part in the back seat that was forgotten. They installed it in about 10 minutes. The repair looks great.
1/10/2018
Andrea W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Still need to check on one last item.
1/5/2018
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Ford
I was really happy how professional your company operates. For example, when I dropped off my truck there for the first time a nice guy named Lester took care of everything. Then before my truck was finished, I found out that Lester no longer worked at your San Ramon location but transferred to another one. So Stephanie took over for him and she was able to find out everything that he did including finding my other truck keys that I left with Lester. She also was very professional with explaining everything that was done to my truck.
Sincerely, Ken Heinzer
1/4/2018
William A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My car was supposed to be ready on Wednesday, but wasn't finished until Thursday. I was getting text messages on Wednesday saying it was done, fortunately I called before I drove to your shop, because then I was informed the car wouldn't be ready for another day.
1/1/2018
Roger G. VERIFIED CUSTOMER
Vehicle Make : Acura
Awesome service from start to finish. Rick was very professional. Can’t believe that the car was washed and filled with fuel when we picked it up. Thank you so much
Roger Gunderson
12/31/2017
Jayakumar C. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a great experience. Santos was very nice and helping throughout the work.
12/31/2017
Matthew A. VERIFIED CUSTOMER
Vehicle Make : Dodge
I would suggest better training for your front office staff. First time I called I was very turned off by the person’s indifference and would have gone somewhere else had it not been for farmers insurance recommendation and your proximity to my home. Things were much better once I arrived but several phone calls were met with the same indifference. Happy phone training would go a long way.
12/29/2017
Brian S. VERIFIED CUSTOMER
Vehicle Make : Lexus
You did a terrific job.
12/28/2017
Qi Q. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Excellent service
12/23/2017
Kevin P. VERIFIED CUSTOMER
Vehicle Make : GMC
Familiar with Mike Rose Auto Body since 1980s, Still the best. Go Mike!
12/23/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Santos and his team did a great job on repairing our Nissan Rogue
back bumper and delivered it ahead of schedule. We are happy
with the results. Thank you very much for all your time and
efforts. Merry Christmas and Happy New Year!