Thank you for keeping me updated and providing flexible options for communications. Also, delivered before estimated date which is great!
3/11/2018
Judy L. VERIFIED CUSTOMER
Vehicle Make : Audi
I appreciated the frequent status updates by email and telephone. My car looks great- beautiful job!
3/10/2018
Bassilios.sami Bassilios,amal. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Santos is amazing! He did such a great job and made sure I was very well taken care of. I will definitely be back if needed!
3/10/2018
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Ford
Communication was great, truck much cleaner than when I dropped it off!
3/9/2018
Hans K. VERIFIED CUSTOMER
Vehicle Make : Lexus
I couldn’t be happier. I noticed that you also repaired a little ding that wasn’t Something you were obligated to fix. I am so impressed, I just can’t thank you enough! Thanks to you I feel like I got a new car! Thank you so much!
P.S. Everyone there was so nice-
3/9/2018
Jose M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you all love you to take care my car ????
3/7/2018
Florence C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Chris explained the process and answered all of my questions. When I picked the car up Chris answered all of my questions and explained the repair work which was excellent.
3/6/2018
Andrey K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent service!
3/5/2018
Keri H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Awesome communication and great work!
3/4/2018
Paul C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You knew the status of your car at all times
rick and others were always ready and willing
To help with all the concern that you might
Have about the process.
3/3/2018
Brenden K. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys were great. Faster than expected and great service.
3/3/2018
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service. I’m truly impressed.
2/26/2018
Raquel K. VERIFIED CUSTOMER
Vehicle Make : Saturn
I was supposed to pick up my car on Friday and it wasn’t ready, which I understand can happen, but I had made arrangements to pick it up Saturday morning. When I arrived a little after 8, I was the only one there, and I had to wait for paperwork to be finished and the car to be washed so I wasn’t able to leave until about 30 min later. Then driving home I noticed the windows didn’t look like they had been washed at all. Maybe by “washed” they meant the inside was cleaned? I don’t know. Overall though, we were happy with the repairs and the people who work there are always very nice.
2/25/2018
Jonathan H. VERIFIED CUSTOMER
Vehicle Make : Audi
Hi I would like a call from a manager please. Thank you.
Jon
2/25/2018
Lori L. VERIFIED CUSTOMER
Vehicle Make : Acura
Amazing from start to finish. Beautiful finished product too. I’ll never go anywhere else!! Thanks so much!!
2/23/2018
Pankaj G. VERIFIED CUSTOMER
Vehicle Make : Honda
Mr Santos was amazing in his feedback, help and in keeping us updated. Excellent customer service, went out of his way to help, give suggestions, trouble shoot and make things happen! Thanks a lot!
2/22/2018
Samuel C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good people to work with
2/18/2018
Rebecca Y. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent job! The repair was timely and the quality was great.
2/17/2018
Robert A. VERIFIED CUSTOMER
Vehicle Make : Honda
The only thing that upset me ,when I was checking out, the girl at the front didn't believe me when I told her I didn't have to pay the deductible. I told her to call Usaa and ask them. She said she would try and then got a hold of them and they said they had waived it and sent you guys a check but you guys didn't put that on the final bill when Usaa had sent you a check. It didn't make me feel very good, like she thought I had just made it up. My husband was really upset and he immediately called Usaa and found out that they had sent you a check 10 days ago but you didn't put that on the final bill. That was the only big complaint that I had. Rick wasverynice and so helpful. Mrs. Archer
2/17/2018
Christine S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and friendly. If I should need your service again, I’ll be back to Mike’s!