The text alerts don't match reality. Please don't say "we are nearing the final stages" 4 days into an 8 day project. It's misleading and hard to plan around. 4/8 is only half way done. 7/8 is in the final stages. Also the silly texts like "your vehicle is safe and sound and about to feel better" are not needed. I wasn't looking for a baby sitter, I was looking for a body shop to fix my damaged vehicle. It seems like you take pride in the quality of the actual work, and rightfully so. However the update process should reflect that same quality.
7/1/2014
William S. VERIFIED CUSTOMER
Vehicle Make : Saab
I loved the updates and status calls
6/29/2014
Bianca F. VERIFIED CUSTOMER
Vehicle Make : Buick
Very great service
6/29/2014
Sherry B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you.
6/28/2014
Timothy W. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice job.
6/28/2014
Natasha W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Always have a good experience with the ABRA in Westminster. The ABRA in Thornton acted like they didn't have time for me.
6/26/2014
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was done in a timely and efficient manner from arrival to departure!
6/21/2014
Alyson S. VERIFIED CUSTOMER
Vehicle Make : Subaru
You guys are awesome! Thanks so much for your amazing customer service!
6/21/2014
Mark W. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service. Lots of updates as work progressed.
6/19/2014
Daniel A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you! Everything looks great!!
6/19/2014
Shannon J. VERIFIED CUSTOMER
Vehicle Make : Ford
I would like to say thank you for all of Charlie's help with getting my 2002 Ford Explorer back on the road.
6/19/2014
Teresa B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brian is awesome. I love the daily updates. He has great customer service skills.
Everyone at the office is very friendly and nice to work with.
6/19/2014
Diana L. VERIFIED CUSTOMER
Vehicle Make : GMC
Vera is awesome & I love the communication that you have with your clients. Updates & availability. I will be back on July for more auto body work. Thank you!
6/14/2014
Margaret H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
On 06/13/14, Reported to Brian right front inside door seat setting buttons were not properly reinstalled ...will schedule. appointment to fix next week
6/14/2014
Kim S. VERIFIED CUSTOMER
Vehicle Make : Kia
As always, the customer service at ABRA was second to none. I would highly recommend them to anyone in need of their service!
6/12/2014
Malia B. VERIFIED CUSTOMER
Vehicle Make : Saab
Absolutely. Amazing.
6/12/2014
Chad D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service very happy
6/6/2014
Erin G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thanks for the rapid return of my vehicle.
6/4/2014
Brian B. VERIFIED CUSTOMER
Vehicle Make : GMC
everyone i came into contact with was extremely friendly, knowledgeable & helpful through the whole process. i am completely satisfied and would definitely recommend ABRA.
5/30/2014
Erin S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My entire experience with ABRA was professional, courteous, and exactly as promised. I would recommend ABRA to my friends and family for the extremely high standards and great quality of work.